Campus Pride Jobs

General Description:

The Senior Clinical Investigator Payment Associate will undertake activities to provide specialized support and assistance to the Clinical Business Operations department and all studies in the Site Payment portfolio. This role partners closely with investigative sites, the Clinical Operations team, Investigator Contracts Management team, Budget Development team, and site payment vendors. This position will require the ability to apply critical and analytical thinking to the administration of accurate and timely site payments; and to the management of study portfolio by planning, executing, and tracking of global clinical trial payments.

Experience with site payment vendor management or oversight

• Demonstrated ability of holding vendor accountable for services in Statement of Work (SOW).

• Solid understanding of Fair Market Value benchmarks and assessments.

• Ability to manage global payments and total study budget, with specific emphasis on the Asia-Pacific region and experience with other country specific payment rules and regulations.

• Support the implementation of the SOW and Change Order process and project related cost, if applicable.

Demonstrated experience in supporting R&D as it relates to Clinical Trial business operations.

• Assess project performance to monitor the progress of projects, identify and quantify variances, perform required corrective actions and communicate to all stakeholders.

• Successfully work with 3rd party site payment vendor to resolve site payment discrepancies, historical payment issues, and monthly reporting requests.

• Track payments owed to clinical research sites in accordance with the negotiated unit price per the site’s Contract.

• Ability to track and report on invoice aging and outstanding payments on a real-time basis under established departmental/company guidelines.

• Oversight of invoice and payment status. Perform risk mitigation actions to proactively oversee invoice review, approval, and payment.

• Support management in identification of risks, develop mitigation strategies, alternative solutions, resolve issues, action item/follow up in collaboration with cross functional and/or matrix teams and present to IPM management.

• Alignment with internal functional partners on invoice and payment related discussions prior to communication with external partners and/or investigative sites.

• Maintain frequent and consistent communication with external partners and/or investigators and internal departments regarding payment activities during the study lifecycle.

Financial Acumen

• Ability to perform predictive analysis utilizing enterprise and/or departmental tools and systems to forecast anticipated expenses.

• Solid understanding of variance analysis relating to budget vs actuals under site budget Purchase Orders.

• Solid understanding of Clinical Trial site budgets, contractual payment terms in executed Clinical Trial agreements and how they translate to payments to sites.

Business Acumen

• Demonstrated ability to prioritize multiple tasks, plan proactively, and accomplish goals with moderate level of guidance and direction.

• Proven successful project management, leadership skills and ability to pivot to meet assignments and project timelines.

• Ability to interact professionally with all organizational levels, across functional areas and across global regions.

• Ability to complete tasks and projects under minimal supervision.

• Demonstrated problem-solving and critical thinking skills, attention to detail and performance of duties.

• Demonstrated excellent verbal, written, and interpersonal communication skills.

Supervisory Responsibilities:

• None

Computer Skills:

• Advanced knowledge Microsoft Office - Word, Excel, Power Point and MS Outlook; Smartsheet, SharePoint, MS Teams, and Power BI

Qualifications:

• BA/BS from accredited college or university

• 4+ years in clinical research or pharmaceutical industry

• Excellent written and verbal communication skills and interpersonal relationship skills including relationship building and management skills.

• Demonstrated problem-solving and critical thinking skills, root cause analysis, attention to detail, and performance of duties.

• Prior experience in clinical operations, finance, or grant payment position

Travel: As Needed

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.