Job Information
TEKsystems Jr Network Specialist in Elmsford, New York
Description
This customer is comprised of a team of junior network specialist who contribute to the software and hardware troubleshooting of equipment which includes but is not limited to: PCs, Windows Devices, iPads, and various other technologies. Having prior experience troubleshooting these technologies or mobile devices is a plus. This candidate will report to a team lead who supports the team and its end users. In addition to having strong technical skills and foundational IT knowledge, candidates will need to have excellent communication and inter-personal skills. The environment will require this person to work well with various end users.
The following experience is strongly encouraged for this assignment:
Proficient in Windows software (Windows 10)
Knowledge of troubleshooting email related issues
Knowledge of workstation setup and installs.
Strong Knowledge on troubleshooting desktop systems such as desktops and PCs
Knowledge of configuring and managing network-based user profiles (Active Directory or other Directory Service tools)
Ticketing system experience (preferred)
General network experience with printers/routers/adding users/grouping
Server Hardware configuration
"Nice to have skills"
• Understanding of how to install network operation systems and perform simple upgrades to the network
• Manage switch configuration and troubleshooting
• LAN/WAN experience
Top Skills Details
Windows support, Windows 10, Office 365, Desktop Support, Troubleshooting hardware, Troubleshooting Software, Active Directory, Network Maintenance
Additional Skills & Qualifications
Certifications are not mandatory but nice to have. CompTIA A+ and Net+ are most applicable.
Please See S.M.A.R.T. questions to evaluate if this could be the position for you:
-What types of network devices are you familiar with?
What is a VLAN?
What is DHCP and why would you work with it?
What would you use IPconfig for and which information will it provide?
A user approaches yourself and mentions they are having a hard time accessing a website, what do you do?
A user approaches yourself and tells you their computer is being "slow', what do you do?
How do you prioritize tickets?
-How do you build relationships with end users and why would they trust yourself?
-Name a time you have worked with a difficult end user and how did you overcome the situation?
Experience Level
Entry Level / Intermediate
Benefits and Policy Information:
* Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. *
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
§ Medical, dental & vision
§ Critical Illness, Accident, and Hospital
§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
§ Short and long-term disability
§ Health Spending Account (HSA)
§ Transportation benefits
§ Employee Assistance Program
§ Time Off/Leave (PTO, Vacation or Sick Leave
Pay and Benefits
The pay range for this position is $18.00 - $24.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Elmsford,NY.
Application Deadline
This position will be accepting applications until Jan 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.