Job Information
Unilever Order Management Analyst in EL SEGUNDO, California
About Liquid I.V.
Liquid I.V. is a 360-degree wellness company based in El Segundo, CA, created to fuel life’s adventures. Our product line features great-tasting, non-GMO electrolyte drink mixes utilizing Cellular Transport Technology (CTT)® to enhance rapid absorption of water and other key ingredients into the bloodstream—helping consumers feel better, faster.
Our products are stocked in over 30,000 doors across the country, including the world’s leading specialty, big box, and online retailers such as Costco, Walmart, Target, Amazon, and many more. In just a few short years, our growth has been exponential. With this in mind, we are looking for world-class team members to help us continue disrupting the wellness industry and hydrating people in need around the globe.
One last thing (or two): We recently joined our friends over at Unilever to help us grow Liquid I.V. into a global brand. As a mission-based organization, giveback is one of the core pillars built into our DNA. Since 2015, we have donated over 36 million servings of Liquid I.V. to those in need around the world through our one-to-one giveback pledge. In 2022 alone we donated over 15 million servings to individuals and organizations making an impact globally, nationally, and locally.
As we move into 2024 and beyond, we will expand our impact, and create durable, positive change in vulnerable and underserved communities. As part of our mission, we are committed to upholding environmentally responsible business practices and championing an ethos of health and wellness for all.
We're excited to expand our team with an Order Management Analyst. Come join us!
About the role:
The Order Management Analyst for LIV is a new position created to help provide insights and analysis to the Order Management Team. LIV is looking for an experienced candidate in the supply chain space that doesn’t shy away from deep dives and clunky data sets, and the challenge of turning them into insights, actions, and most importantly, results. LIV views this role as a critical cog in training and development. The right candidate is or can grow into a subject matter expert and excel in passing their knowledge to other participants in the order management, sales, and broader LIV team.
Functions and duties of this role include, but not limited to:
Be the subject matter expert for order management – understand the tiny details and minutiae that keep LIV’s orders running and use that knowledge to drive change.
Own the non-invoiced order process at LIV – Manage and track samples and giveback service and cost. Build a process that not only works for current system, but easily shifts into new order management system.
Own the data analyses and dashboards for the order management team. Run ad hoc analyses as needed for the Order Management Manager.
More importantly, anticipate needs before the team requests them and create important and easy-to-read dashboards that drive change and create value.
Partner with Order Management Manager to help build OMS at LIV to ensure best in class service.
Partner with sales to build tracking and analytics around customer orders. Use information to drive change both internally at LIV, and externally with partners.
After OMS work is completed, partner with AR analysts to drive change in deductions and collections. Be the point person for the customer service team in terms of understanding deductions research and the actions that minimize them.
Serve as lead trainer and backup as OM department is built.
Qualifications:
Bachelor’s Degree (preferably in business, economics, or another business-related field).
Minimum 2-4 years’ experience in CPG or beverage company.
Ability to take a set of data and turn it into insights and actions.
Able to adapt and think critically under pressure in a constantly changing and sometimes ambiguous environment.
Strong organizational skills and attention to detail; dependable and accurate.
Highly proficient in Microsoft Office (Excel, Word, and PowerPoint) and/or other data analysis/presentation toolsets.
Quick learner – not afraid of testing new programs, ways of working, or strategy. Constant seeker of untapped knowledge.
Demonstrated ability to interact with vendors and colleagues in a thoughtful and attentive manner.
What We Give:
100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
A 401k plan with company match, short and long-term disability coverage.
A generous PTO and sick policy that includes 13+ paid annual holidays.
Wellness classes (fitness, mental health, nutrition, finance, etc.).
An Employee Assistance Program, including membership for guided meditation for all employees.
Monthly tech and wellness stipend.
Opportunities to participate in our Giveback Mission to help Change The World.
Copious amount of Liquid I.V. product to keep you Fueled for Life’s Adventures!
Work Environment:
- Typical office environment with flexibility for industry events.
Candidates must be authorized to work in the United States without sponsorship.
The expected base salary range for this position is $75,000 to $90,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.
Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.