Job Information
MAKIOS GROUP LLC Systems Administrator for MSP in EL PASO, Texas
Qualifications
- We are looking for a go-getter; someone detail-oriented that loves to work hard and play hard, and cares about helping people and solving problems
- Associates or Bachelors degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- A minimum of three (3) years' experience as a Systems Administrator required
- Extensive knowledge on how TCP/IP works
- Knowledge on working with security appliances preferably WatchGuard
- Professionalism
- Positive Team Attitude
- Self-motivated and self-sufficient
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to function well in a high-paced and at times stressful environment
- Ability to document
- Ability to follow procedures and directives
- Proficient with Microsoft Office Suite or related software
- Microsoft Windows 10 MD-100/MD-101
- Microsoft Windows Server 2012 or Higher Certification
- WatchGuard Security Essentials
- Advanced Microsoft Windows Server Certification
- Associates or bachelors degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- Minimum 3-5 years of database, network administration, or system administration experience
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Benefits
- Health Insurance
- Health Savings Account (HSA)
- Generous PTO/Vacation Policy
- 401(k) with Company Match
- Free Snacks and Coffee Bar
- Annual Staff Appreciation Party and Annual Holiday Celebrations
- Performance Based Incentive Program
- Career Growth and Development Opportunities
Responsibilities
The technician assists clients and the internal support team to resolve day-to-day issues that come up on servers and networking equipment such as Windows Servers, Exchange servers, Office 365, and other equipment like firewalls, wireless Access Points, Routers switches
Testing hardware
Recycling and storing older hardware
Wipe old computers
Ability to install Windows operating system (Windows 10)
Installation of drivers/peripherals/components
Working with email clients (Outlook)
Connect and verify network communication for workstations
Installation of Windows Applications
Updating Software programs
Setting up email clients for Exchange or Office 365
Configuring computers to access wireless networks
Setting up printers
Ability to join a computer to a Windows domain
Troubleshooting Software
Working with computers joined to a Windows Domain
NOC and Patch Management
Troubleshooting email issues on the client-side
Troubleshooting Software
Working with computers joined to a Windows Domain Duplicate?
Creating users in Active Directory
Creating mailboxes in Exchange and Office 365
Managing Mailboxes and Distribution Groups in Exchange and Office 365
Troubleshooting Group Policies on workstations on client-side
Troubleshooting network issues (physical or logical) on computers
Configure and troubleshoot VoIP phones
Basic VoIP management knowledge
Manage Active Di ectory Users and Computers
Organize AD OUs for Group Policy Deployments
Create/ Manage Security Groups
Install Server Roles (DHCP, Print, DNS, IIS)
Provision/Management of Print Server
DHCP Installation
Managing/Provisioning DHCP Scopes
Windows DNS Management
Provision Group Policies
Software Deployment via Group Policies
Resource provisioning via Group Policies
Configure / Manage Windows File Servers
Configure NTFS Permissions on shares
Troubleshooting Windows Services
Setup NIC Teams based on vendor software/drivers
Setting up DNS zones in Windows DNS
Configuring Windows Firewall Policies
Remote Desktop Services
Manage and provide access for RDS users
Configure Session Collections
Create and Provision Published Applications
Install / Manage RDS Licensing Servers
Microsoft Exchange Server (2010 and later)
Create User Mailboxes
Create and provision Shared Mailboxes
Create Distribution Groups
Configure OWA Access
Provision SSL Certificates for OWA
Configure Split DNS in the domain for routable domains
Migrate Users to other databases
Provision Public Folders
Troubleshoot Email Delivery issues
Troubleshoot Client Connectivity Issues
Outlook Anywhere
Importing/exporting mailboxes
Proper Mailbox Deletion and cleanup
Extensive Knowledge of troubleshooting SMTP issues
External Domain and SSL Certificates
Manage External Domains
Provision External Domains