Job Information
Sycuan Director of Gaming Operations Administration in El Cajon, California
Director of Gaming Operations Administration
Casino, 5485 Casino Way, El Cajon, California, United States of America Req #14346
Wednesday, May 29, 2024
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Job Purpose:
The Director of Casino Administration is responsible for overseeing all administrative functions within the casino, supporting the Senior Vice President (SVP) of Gaming Operations, and managing a team of administrative staff. This individual will work closely with the SVP of Gaming Operations, and department heads to ensure the smooth operation of all administrative processes within the gaming departments, including Slots, Table Games, Bingo, Poker, and Enterprise Analytics.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Provides administrative support to the Sr. VP of Gaming Operations - Work collaboratively with the SVP of Gaming Operations to ensure compliance with all regulatory requirements and reporting deadlines within the gaming departments. Manage and oversee all administrative functions within the casino including payroll, scheduling, purchasing, and record-keeping.
Support the Directors in the Gaming Operations division, as needed. Work with gaming department leaders to establish and support the integration of Slots, Table Games, Bingo, and Poker to maintain consistency and continuous process improvement across the gaming division.
Oversees the Administrative team for Bingo, Poker, Slots & Table Games - Manage a team of administrative staff, providing training, guidance, and support as needed to support the gaming departments effectively. Conduct internal audits ensuring the process of payroll, training, discipline, accounting, purchasing, licensing, certifications, policy and procedure updates, recognition tracking, guest complaints follow current operating standards.
Hires and develops Administrative team by communicating staffing and requirements to Human Resources, scheduling, interviewing and hiring best qualified applicants, monitoring team member performance, conducting evaluations, providing counseling, training and guidance’s as needed and generating the appropriate transactions.
Oversee the budgeting and financial management of administrative operations within the gaming departments, including monitoring expenses and identifying cost-saving opportunities.
Ensures all Gaming Department’s Policies and Procedures are up to date by verifying and tracking expiration dates and assisting as needed with reviewing, drafting, and editing new and revised policies and procedures, and updating forms. Recommending and implementing procedural changes as needed.
Job Specifications:
Education and Experience:
Essential:
Bachelor’s degree in business administration, hospitality management, or related field or equivalent experience
Minimum 5 years of experience in casino administration or similar role.
Minimum 3 years of managing team members.
Desirable:
Strong knowledge of regulatory requirements related to casino operations.
Skills and Knowledge:
Essential:
Ability to interact effectively with all levels of personnel and guests.
Excellent leadership and communication skills.
Ability to manage a team and collaborate effectively with other departments.
Ability to work effectively under pressure and prioritize competing demands.
Ability to evaluate situations and make sound judgments.
Ability to effectively implement policies and procedures.
Ability to maintain confidentiality.
Excellent organizational skills and detail oriented.
Ability to work in a fast-paced environment and meet deadlines.
Ability to maintain filing systems.
Proficiency in Microsoft Office & Adobe Acrobat applications
Ability to understand and follow verbal and written instructions
Ability to communicate effectively in the English language
Excellent English writing skills
Ability to perform simple mathematical calculations
Ability to complete forms, documents and reports
Desirable:
Multi-lingual
Ability to learn and understand new software applications
Supervisory/Managerial Accountability:
Direct: Bingo Administrative Assistant, Table Games and Poker Administrative Assistant, Slot Administrative Assistant
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Other details
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Casino, 5485 Casino Way, El Cajon, California, United States of America