Robert Half Help Desk Analyst in Edison, New Jersey
Description If you want to work in an innovative and fast-paced work environment at a company in the Construction/Contractor industry, you might be the Help Desk Analyst Robert Half is looking for. We need a creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. Located in Edison, New Jersey, the Help Desk Analyst opportunity is a full-time role.
How you will make an impact
Independently investigate and implement solutions to technical issues
Identify recurring technical issues and propose solutions to address the root of the problems
Help and follow up on technical help tickets submitted via phone, email, and walk-ups
Offer IT support for operating systems, productivity software, and a variety of other applications used internally Requirements - Comprehensive knowledge of Active Directory
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Firm grasp of basic networking concepts
Working knowledge of user administration and bug fixing in a client server environment
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
IT support ticketing system experience desired
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.