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HelpSystems LLC Associate Director of Development in Eden Prairie, Minnesota

RELAXED WORK ENVIRONMENT, DEDICATED TEAM, & GROWING COMPANY Work with R&D Leadership team to maintain software engineering processes, software product releases, product technical documentation, and quality assurance activities. Responsible for maintaining effective communication with all levels of management ensuring that the corporate mission, guiding principles, and business plan initiatives for R&D are effectively addressed. WHAT YOU'LL DO *Directs software development projects of varying sizes through Development Managers and Principal Leads utilizing software engineers of varying levels of experience in a distributed agile team environment. *Managing department level and product level strategic initiatives - working with upper management and product council. *Integrations - standardization on tools and processes as we work through acquisitions. *Works with R&D Leadership team to manage all aspects of the software development life cycle: requirements analysis, definition, design, user experience, software implementation, user documentation production, quality assurance, product release cycles, customer support assistance, product build and distribution, product de-commitment. *Works with Product Management to ensure the software product development satisfies sales and product roadmap requirements. *Ensures software product architecture, software code, and user documentation is maintainable and extendible to accommodate future development and maintenance needs. *Work with R&D Leadership team to maintain corporate agile development standards and processes, maintain corporate software quality standards and processes and maintain corporate product release standards and processes. *Ensures that appropriate software engineering as well as quality assurance and user documentation methods, practices, and processes are followed. *Ensures software projects are completed on time, within budget, and meet corporate quality standards. *Assists Customer Support, as needed, in ensuring their support cases are appropriately addressed. *Facilitates communication upward, downward, and across project teams identifying and justifying variances in schedule and technical information (architecture, design, and implementation objectives). *Serves as a focal point for other departments on project status and information. *Mentors and coaches Development Managers in meeting their commitments, growing their team members, and understanding their management responsibilities. *Works with Development Managers to recommends personnel for promotions and terminations, as necessary. *Manage workloads, expectations, and communication of progress between staff and upper management. *Manage direct report's performance, time off requests, one to one meetings, quarterly goals, & growth opportunities. *Mentor and provide technical guidance to employees, facilitate teamwork, provide guidance, and motivate & recognize staff. *Identify and address staff training needs. *Manage hiring needs of team and work with senior management and HR to recruit new staff. *Work with VP of R&D to ensure Budgeting numbers are met. QUALIFICATIONS *Four-year college degree preferred in Computer Science or similar discipline. *Typically requires 15 or more years of experience and 3 or more years as a manager. *Proven success as a Senior Manager and leadership experience as a subject matter expert within Infrastructure Protection. *Superior working knowledge of Agile Project development methodology and the ability to implement, teach, and coach those methodologies in active projects. *Coordinate project activities of co-located and remote team members. *Clear and concise communication skills (verbal and written). *Excellent presentation and mentoring skills. *Thorough knowledge of computer science, the software development life cycle, agile development, and management principles as would normally be acquired through a fou

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