Job Information
City of Eastpointe Full Time Clerk in Eastpointe, Michigan
Position Summary
Under the supervision of an assigned superior, performs a full scope of basic clerical functions including word processing, records management, data entry, customer service and similar activities.
Essential Job Functions
Receives, screens, and directs telephone calls, visitors, and correspondence to appropriate personnel. Provides general information and customer service.
Prepares forms, correspondence, reports, memos, receipts, vouchers, permits, and other similar documents and/or materials.
Types, enters data, copies, files, and performs other clerical tasks as assigned.
Makes postings, reconciles statements, and balances accounts and records according to well-defined procedures. Prepares simple reports of data results.
Sorts, checks, and files vouchers, reports, cards, charts, letters, and similar materials.
Creates spreadsheets to tabulate and account for materials, supplies, activities, and other assigned information.
Prepares and maintains records, files, charts, data, schedules, reports, and similar information.
Reviews and ensures the accuracy and completeness of records, forms, documents, attachments, data, and other such materials.
May be required to collect fees, receive payments, and assist in issuing and processing various permits and applications.
Assists in processing routine purchase orders, invoices, and requisitions including performing basic arithmetic computations.
May be required to requisition, process, and maintain supplies and office equipment.
May be required to learn specialized software to perform the specific duties of the assigned department.
Performs other duties as required.
Required Knowledge, Skills, Abilities, and Minimum Qualifications
Requirements include the following:
• A high school diploma with courses in commercial subjects, including two (2) years administrative support experience. • Ability to enter data into a computer at a 70% accuracy rate.
• Ability to handle money, make change, and perform bank reconciliations.
• Basic computer literacy as well as knowledge of Microsoft Excel, Word, and Outlook.
• General knowledge of the structure, policies, procedures, and regulations of municipal government.
• Knowledge of general office operations and clerical and secretarial procedures and practices.
• Ability to learn the policies and procedures of the assigned department.
• Ability to gather data and prepare accurate and timely records, reports, notices, memos and letters.
• Ability to prepare and maintain accurate records and reports, and to perform mathematical computations quickly and accurately.
• Ability to establish and maintain effective working relationships with employees, supervisors, and the general public.
• Ability to convey and understand information effectively and promptly through speaking, hearing, reading, and writing.
• Ability to critically assess situations, solve problems, and work effectively within deadlines, and changing work priorities.
• Ability to use basic office equipment such as telephone, calculator, photocopier, fax, and computer with applicable software applications such as word processing, spreadsheet and database, as well as email/internet/world wide web.
• City employees are expected to possess and maintain a record of orderly, law-abiding citizenship, sobriety, integrity, and loyalty as it pertains to and reflects upon their employment with the City.
• City employees must be physically and mentally able to perform the essential duties of their position without exc