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T-Mobile USA, Inc Sr Digital Business Lead in Eastgate, Washington

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! A Sr. Digital Business Lead at T-Mobile is responsible for shaping the future state of digital through strategic vision and leadership. This role requires a strong understanding of business dynamics, consumer needs, and a combination of analytical and leadership skills. The lead oversees a portfolio of digital products, ensuring alignment between customer value and business objectives, with accountability for performance outcomes. Collaboration with cross-functional teams is key to developing and managing an investment roadmap, advocating for initiatives that yield positive financial and operational results. The role involves in-depth expertise in consumer behavior, digital data analysis, and prioritizing digital experiences to drive growth or cost efficiency. Additionally, strong communication skills, including executive storytelling, are crucial to demonstrate the value of digital investments in supporting the company's digital-first strategy. We are offering this role at our HQs in Bellevue, WA; Overland Park, KS and Frisco, TX. T-Mobile is enjoying three days a week in office hybrid work! Job Responsibilities: Use exceptional quantitative and qualitative analytical skills to identify target customer(s) and evaluate end-to-end customer experience and gaps across multiple channels and customer touch points Develop the overall digital strategy, the overarching business plan, and KPIs, including the inputs and validation of key inputs to the business plan: product, experience, and roadmaps to achieve overarching business goals. Responsible for investment analysis through the development and ownership of business cases, opportunity analysis including ROI, NPV, CLV and target setting. Be a Business owner and Customer Champion in advocating for Digital experience build out and gain alignment from collaborators and partner teams through effective communication and relationship management. Develops strong partnership with business, internal/external partners and Leadership to understand current omni-channel customer experiences, identifies areas of investment and opportunity Ability to craft a Sr. executive level narrative, presentation. Analyze competitive market intelligence to improve business outcomes. Conceptualize on new and innovative reporting mechanisms to gain insights for optimization in an agile environment Accountable for ongoing opportunity assessment, investment decisions and budget management of a portion of the digital portfolio. Education: Bachelor's Degree or equivalent experience Business, Marketing or related field Master's/Advanced Degree would be a bonus! Work Experience: 7+ yrs Product Marketing experience Previous experience in hands on technical role will be beneficial in this role Knowledge, Skills and Abilities: Experience delivering and writing business requirements for complex multi-year planning. Experience with business casing and/or investment prioritization. Superior analytical skills and commercial savvy, Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. Experience with qual and quant analysis including behavioral, financial, and experiential with shown capability to develop and drive and lead decisions and prioritizations against an investment rubric. Shown experience in handling relevant experience in Product Marketing or Management Digital Marketing Expe

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