Job Information
Robert Half CSR Call Center - ENT in East Syracuse, New York
Description
We are offering a long term contract employment opportunity for a CSR Call Center in the industry located in EAST SYRACUSE, New York. The workplace is dynamic and fast-paced, where you will provide support before and after sales to customers, including product ordering availability and delivery.
Responsibilities:
• Accurately process customer orders and confirmations
• Provide comprehensive support to customers before delivery and after sale
• Use internet access and websites to manage and update customer information and inquiries
• Collaborate with dealers and distributors for efficient product delivery
• Assist homeowners with product specifications and explanations
• Handle customer inquiries in a call center environment
• Ensure customer service quality and efficiency in all communications
• Uphold company standards and policies in all customer interactions.
Requirements • Must possess excellent Customer Service skills
• Familiarity with Websites and Internet Access is necessary
• Experience in handling Confirmations and providing clear Explanation to customers
• Proven ability to understand and interpret Specifications
• Previous experience in a Call Center environment is required
• Experience dealing with Dealers and Distributors
• Ability to effectively communicate and assist Homeowners
• Must hold a minimum of a High School Diploma Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .