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Michigan State University Federal Credit Union Learning Development HR/Training Intern Summer 20 in East Lansing, Michigan

Description

Position Summary: The Learning & Development Intern assists the Learning & Development team in the development and implementation of Credit Union training programs for the organization. This individual will help the Learning & Development team provide training to all employees in order to increase the organization's effectiveness in employee performance, member service, and compliance areas. The primary responsibilities will involve assisting with the organization, design, and evaluation of the New Employee Program, Annual & Enrichment sessions, and eLearning curricula. Work Location: Hybrid or Onsite; Headquarters campus in East Lansing, MI Work Schedule: Full-Time up to 40 hours/week; 8:30AM - 5:00PM Monday-Friday Paid Hourly Internship - $16.00+/hour Duration: Summer Semester beginning May 14th, with potential to continue during the school year (part time hours available) An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Essential Duties and Responsibilities Research, design, develop, and evaluate instructional materials Create, propose, and develop training plans that evaluate organizational needs Assist other members of the L&D team with planning and coordinating learning opportunities Analyze training needs to assist in the development of new training programs or modify and improve existing programs Document processes to ensure compliance with credit union policies, as well as State and Federal regulations Consult with Learning & Development team to review best practices of content and delivery Create, maintain, and edit instructional materials Assist in the development and facilitation of L&D programs Determine and recommend process improvement solutions for training department Evaluate and adjust training content and delivery Prepare course schedules with consideration to process, department, and organizational needs and adapt to schedule, project assignment, and classroom changes Organize and track training plans, rosters, and schedules Manage several training projects concurrently Perform other duties and assist other employees, as assigned Knowledge, Skills, and Abilities Required Pursuing a Bachelor's degree or equivalent in Human Resources, Business, Organization Development, I/O Psychology, or other related field Effective oral and written communication and excellent interpersonal and skills Excellent organizational skills with the ability to work accurately with close attention to detail Excellent time-management, problem-prevention and problem-solving skills Demonstrate resourcefulness and initiative Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior Excellent computer skills including Microsoft Office Ability to work with various departments and foster teamwork Ability to work independently with minimal supervision Must be able to identify and resolve problems in a timely manner Gather and analyze information skillfully Demonstrate a positive attitude towards credit union initiatives and mission statement Take inquisitive approach to enhance current procedures and methods to teach Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals, groups and the measurement of training effects Seek continuous improvement through solicited and unsolicited feedback Ability to be a self-star

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