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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

If you are located in Eastern / Central Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Provide strategic planning, direction and leadership in direct support of UnitedHealthcare Employer & Individual integrated medical & pharmacy growth and retention initiatives for existing OptumRx integrated accounts as well as certain standalone pharmacy clients where UnitedHealthcare Employer & Individual segments have an existing or targeted relationship

• Take lead role in pharmacy strategy development for existing OptumRx integrated pharmacy clients to achieve retention, profitability and satisfaction objectives as set by UnitedHealthcare

• Organize internal resources as necessary to support pharmacy growth and retention for existing clients including engaging OptumRx and UnitedHealthcare Leadership for complex competitive renewals

• Collaborate with Strategic Account Executives and OptumRx Directors to define customer needs to enable company to differentiate and position for growth and retention

• Understand the competitive landscape and effectively position pharmacy management programs, participating as account management lead for pharmacy in best and final meetings, industry forums, broker and consultant meetings

• Work closely with the Strategic Account Executives, OptumRx Directors, the health plan leadership and assigned region to provide OptumRx subject matter expertise and support in achieving desired growth and retention results

• Deliver integrated pharmacy value proposition and related training, program updates for UHCE&I leadership, account management teams, and matrix partners including underwriting and other operational partners as needed

• Implements effective pharmacy strategy and goals which are aligned with and supportive of those of the company and our customers. Networking, collaboration and consensus building - uses internal networks to get things done; utilizes assistance of others who have a stake in the outcome and proactively participates in achieving customer satisfaction and service performance in a continually changing environment

• Possess a thorough understanding of the commercial healthcare marketplace and key sales drivers in order to align our pharmacy value proposition to solve their key business challenges

• Channel customer needs and expectations into the larger organization's priorities initiatives and services

• Strategic Vision - Understands and communicates the company's long term and short-term value proposition to achieve the desired goals of pharmacy management

• Effectively expresses ideas and information in writing and orally to individuals and groups at all levels using two-way communication and a high impact communication style

• Demonstrates skill in organizing, leading and inspiring individuals toward pursuit of customer satisfaction in a rapidly changing environment. Drives disciplined, fact-based decisions

• Drives change and innovation through continually seeking and implementing innovative solutions; thrives on continuous change; inspires people to stretch beyond their comfort zone, takes well-reasoned risks on 'what has always been done' and change direction, as required

• Model and demand integrity and regulatory compliance

• Execute with discipline and urgency; drive exceptional performance; deliver value to the customer; get directly involved when needed; actively manage financial performance; ensure accountability for results

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience with account management team ensuring that existing clients are satisfied with and recognize the value of the solutions they currently use and as a result renew their existing relationships and actively engage in discussions regarding the use of additional solutions

• Experience and proven ability to retain and sell business

• Proficiency with Microsoft Suite of products

• Willingness to travel as required up to 25%

Preferred Qualifications:

• 5+ years of account management/sales experience in the PBM/RX industry

• 5 + years of experience working with understanding of pharmacy financials and pricing coupled with the ability to negotiate using the data

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Connecticut, New York, Rhode Island, New Jersey, Washington, DC Residents Only: The salary range for this role is \$104,700 to \$190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.