Job Information
Illinois Employer Mortgage Servicing Processor in East Alton, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12317878
Department: Mortgage Grade: 6
Reports To: AVP, Mortgage Services Classification: Non-Exempt
Supervises Direct: 0 Supervises Indirect: 0
Approved By: Vice President of Human
Resources Effective Date: 07/01/2017
Revised Date: 03/29/2023
Role:
Responsible for the preparation of periodic loan accounting reports, loan payment processing and administration;
reconciliation; administration of insurances, annual escrow analysis, 1098 reporting
Essential Functions & Responsibilities:
E 40% Maintains mortgage information including payment postings, import new loans and updating
member information, processing payoffs, curtailments, monthly billing statements, adjustments,
account research, etc.
E 20% Maintain escrow accounts for the payment of members\' taxes and insurance premiums. Analyze
data to identify any tax shortages, new monthly payments or change in insurance premiums.
Maintain MI records, activation, process payment remittance and monthly MILAR reporting
E 15% Answers telephone enquiries from members on routine inquiries regarding payoffs, change of
owner, note modifications, beneficaries and other details of existing loans.
E 15% Daily remittance to Fannie Mae (FNMA), sell loans to FNMA, balance and reconcile FNMA
accounts.
E 5% Prepare routine letters to members.
N 5% Performs other job related duties assigned by supervisor.
Performance Measurements:
1. To prepare reports in a timely accurate manner.
2. To ensure all data entry for loans made with zero errors.
3. To maintain a dependable record of attendance and timeliness.
4. To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
5. To organize and complete member files within prescribed time frame.
6. To maintain files in accordance with loan manual and record retention schedule.
Knowledge and Skills:
Experience One year to three years of similar or related experience.
Education A high school education or GED.
1st MidAmerica Credit Union
Structured Compensation - Job Description
Mortgage Servicing Processor
Data Year: 2025
Prepared On: 11/04/2024
Confidential Page 1 / 2
Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters
for the purpose of giving or obtaining information which may require some discussion.
Outside contacts take the form of service to the public (members or vendors), requiring
ordinary courtesy in providing assistance and information.
Other Skills Must have good communication skills. Proficient in MS Suite (Word, Excel and Outlook).
Must have advanced math skills, skilled with 10-key calculator and keyboard skills.
Physical
Requirements
While performing the essential duties of this job, the employee is regularly required to hear
and speak frequently, sit and frequently carry, climb, kneel, lift, reach, squat, stand, walk
and push/pull. The employee must frequently lift and /or move up to 35 pounds. The
employee must regularly discriminate between sounds, speak verbally and use his/her
ability to discriminate between colors.
Work Environment Work may occasionally involve irregular working hours.
Disclaimer:
Must be able to work and travel to different credit union locations as determined by management.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
DatePrinted Employee Name
Employee Signature
1st MidAmerica Credit Union
Structured Compensation - Job Description
Mortgage Servicing Processor
Data Year: 2025
Prepared On: 11/04/2024
Confidential Page 2 / 2