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As a sales engineer at Thomson Reuters, your role will involve providing technical support during the sales cycle for Legal Tracker and HighQ, including running data refresh scripts, updating code, and monitoring the completion of code releases for demonstration environments. You will also assist in managing client sandboxes, evaluating and correcting any demo site errors, and providing technical support for Tracker and HighQ. Additionally, you will be responsible for assisting with security questions and providing security documents to prospects, as well as working with the ISRM team to answer product specific questions. About the Role In this opportunity as a Sales Engineer you will: Collaborate with sales and solution consultant team members across the United States to provide technical support and expertise. Prioritize multiple requests for security and technical information, and partner with cross-functional teams to ensure timely and effective resolution. Understand and communicate Thomson Reuters security protocols and standards to customers and internal stakeholders. Maintain demonstration environments for Legal Tracker and HighQ. Stay up-to-date with industry trends and competitor activity to identify opportunities for innovation and growth. About You: You're a fit for the role of sales engineer if your background includes: Bachelor's degree Familiarity with standard SaaS security protocols (data encryption methods, common security reports, etc.) is required. Strong technical knowledge and understanding of software and technology solutions, particularly in the areas of Legal Tracker and/or HighQ strongly preferred. Proven experience in a sales or technical support role, preferably in the software or technology industry. Strong communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders. Proven problem-solving skills and ability to work independently and as part of a team. What's in it for you! You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking. Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Compensation: Base salary and a variable compensation that is directly related to your success #LI-TK1 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive futur ? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.