Job Information
City of Durham Engineering Specialist- Reliability in Durham, North Carolina
Engineering Specialist- Reliability
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Engineering Specialist- Reliability
Salary
$56,410.00 - $87,506.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
25-05257
Department
Water Management
Opening Date
01/15/2025
Closing Date
1/29/2025 11:59 PM Eastern
Description
Benefits
Questions
Position Description
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $56,410.00 - $68,557.00
Hours: 6:00 a.m. - 2:30 p.m.
The City of Durham’s Department of Water Management (DWM) (https://www.durhamnc.gov/944/Water-Management) wants YOU to join our team of more than 380 talented and dedicated employees that provide critical water and sewer services for Durham’s 309,000 plus residents. Not only do we deliver the Best Tasting Water in the state to our customers each and every day, but we also make sure that the wastewater leaving our facilities is carefully treated to protect the environment. We have a wide-ranging variety of positions open to match your skill set – mechanics, engineers, maintenance specialists, technicians, customer billing techs, and much more. If you have a passion for managing vital water resources, protecting the environment, providing excellent customer service, and keeping the water and wastewater in the pipes, bring your skills and talent to Durham!
Devoted to providing engineering support, inspection, and professional civil engineering for a variety of public works, utilities, storm water, and transportation facilities/projects as well as review of public and private development projects. Provide specialized paraprofessional support to a program or function that requires sufficient subject-matter knowledge and expertise in an assigned field to reconcile and verify the work of others; coordinate processes; implement policies and procedures; and provide technical assistance to higher-level staff. Decision-making is limited to organizing tasks in more complex operational processes that include coordination of logistics and handling of unanticipated factors within standard policies and procedures to meet established goals.
Responsible for providing technical and administrative assistance to higher level engineering staff in functions such as project management, engineering plan review/development, and the design and construction processes. Duties include performing field investigations and research; receiving, processing, and prioritizing work requests; assisting with contract and project administration; providing customer service to residents; assisting field personnel with interpretation of policies and procedures; collaborating with inspectors to ensure applicable construction standards are met; identifying construction deficiencies and needed repairs; collecting and interpreting field data; entering data and maintaining databases; assisting with the infrastructure acceptance process; researching documentation, maps, and public records; and processing applications and permits.
Duties/Responsibilities
Assists inspectors and other staff to ensure that applicable standards and specifications are met in the assigned area of operation; reviews inspection videos and reports; performs field investigations and inspections; and identifies and reports issues.
Assists with contract and project administration duties; reviews plans; receives, processes, and prioritizes, work requests; monitors, tracks, and schedules operations; troubleshoots technical issues; provides project status updates to assigned staff; and ensures that plans and operations comply with contract, project, safety requirements, and/or specifications.
Supports departmental staff by collecting data, including researching documentation, maps, and public records; and interpreting policy and procedures.
Performs customer service duties, to include providing project or job status, policy, and other information to residents in person, via phone or online systems; responds to and tracks requests and complaints; processes payments and deposits; prepares invoices; and performs related duties.
Processes, reviews, updates, and/or maintains applications, files, records, plans, contracts, agreements, certificates, logs, and other documentation; issues permits; maintains related databases; compiles, reviews, and/or verifies information; makes technical and regulatory-related recommendations; and documents project and other departmental operations.
Coordinates with City staff, engineers, planners, developers, architects, builders, other City departments, and/or external agencies: and attends meetings to discuss and resolve project and departmental concerns.
Minimum Qualifications & Experience
High School Diploma or equivalent (GED, HiSet, TASC)
Four years of engineering support experience or maintenance experience in the area of assignment.
Must have a valid North Carolina Class C Driver’s License with a satisfactory driving record acquired within a time frame established by the City.
OSHA Confined Space Entry must be obtained within 1 year of hire;
Additional Preferred Skills
Associates/Technical degree
4 – 6 year’s exp.
Knowledge of preventive maintenance management concepts and technologies as applied to water treatment and water reclamation processes strongly preferred
Strong communication and troubleshooting skills
Strong proactive maintenance and reliability thought process
Preferred Training/Certifications:
Ultra-Sonic Level-I or equivalent analytical skills in similar role. (If not certified, be willing to get certified from Level I to III)
Level I Infrared Thermography
Vibration Analyst Category I (VCAT I)
CMRT (Certified Maintenance & Reliability Technician)
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related Engineering Support experience or Maintenance experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 4 years of related experience
4 years but less than 8 years of related experience
8 or more years of related experience
05
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).
I have a valid, unrestricted NC driver's license.
I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
I do not have a valid, unrestricted driver's license.
06
How would you rate your experience level with preventive maintenance management concepts and technologies as applied to water treatment and water reclamation processes?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
07
Please indicate if you have any of the following trainings or certifications:
Ultra-Sonic Level-I or equivalent analytical skills in similar role
Level I Infrared Thermography
Vibration Analyst Category I (VCAT I)
CMRT (Certified Maintenance & Reliability Technician)
None of these
08
How would you rate your experience level with Predictive Maintenance tools or activities?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
09
Please briefly describe your experience with Predictive Maintenance tools or activities: If no experience in this area, please put N/A
10
Do you have experience working with diagnostic tools to gather data on equipment for routine checks or troubleshooting issues?
Yes
No
11
Do you have any experience in the different areas/disciplines of machinery troubleshooting and repair?
Yes
No
12
Do you have a current and valid OSHA Confined Space Entry certification ?
Yes, I have an OSHA Confined Space Entry certification
No, I do NOT have an OSHA Confined Space Entry certification but I AM willing and able to obtain it within 1 year of hire
No, I do NOT have an OSHA Confined Space Entry certification but I AM NOT willing or able to obtain it within 1 year of hire
13
Please indicate the areas in which you have experience in the different areas/disciplines of machinery troubleshooting and repair:
None of these
Mechanical
Electrical
Pneumatics
Hydraulics
Controls
14
How would you rate your experience level with MS Office applications (such as Outlook, Excel, Word, and PowerPoint)?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
15
How would you rate your experience level with computerized maintenance management system (CMMS)?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
Required Question