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California, US residents click here (https://www.unither.com/docs/UNITHER%20Applicant%20Notice%20-%20%2812-22-23%29%20Final%202.15.24%20Combined%20EN%20and%20French.pdf#page=9) .

The job details are as follows:

What We Do

We build on the strength of our research and development expertise and a distinctive, entrepreneurial culture that encourages diversity, innovation, creativity, sustainability, and, simply, fun. Since inception, our mission has been to find a cure for pulmonary arterial hypertension and other life-threatening diseases. Toward this goal we have successfully gained FDA approval for five medicines, we are always conducting new clinical trials, and we are working to create an unlimited supply of manufactured organs for transplantation.

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation (PBC). Our public benefit purpose is to provide a brighter future for patients through (a) the development of novel pharmaceutical therapies; and (b) technologies that expand the availability of transplantable organs. At the same time, we seek to provide our shareholders with superior financial performance and our communities with earth-sensitive energy utilization.

Our company was founded by an entrepreneur whose daughter was diagnosed with a life-threatening condition. She sought to find treatment options and a cure for her daughter and patients like her. We are founder-led, and relentless in our pursuit of “medicines for life”. We continue to research and develop treatments for cardiovascular and pulmonary diseases, and other orphan diseases.

How you’ll contribute

The objective of our overall Patient Support Program is to is to ensure patients have the knowledge, resources, and logistical support necessary to help effectively manage their conditions and adhere to treatments prescribed by their HCP. This individual will play a key role by ensuring that the Patient Relations team has the correct and appropriate messaging to enable productive conversations with patients, their caregivers, and their healthcare professionals.

• Develop and maintain a knowledge management system to be utilized across the patient support program

• Collaborate cross-functionally with internal stakeholders to align on uniform messaging to be utilized in patient facing engagements

• Develop, maintain, and expand the taxonomy as needed or warranted to facilitate fast and easy access to messaging by the end users

• Guide the preparation and review of all content in the knowledge management system while engaging cross-functional partners where appropriate

• Responsible for all aspects of project management involved in planning, organizing, and coordinating to ensure content is available and approved in time for appropriate training and utilization

• Work closely with the patient relations leadership team to ensure messaging is developed, reviewed, approved, and trained in a timely manner to support new programs and initiatives

• Regularly review and update content to ensure design and functionality of the knowledge management capability is maintained and end user needs are continuously met

• Implement a process to obtain feedback directly from patients and internal end users to identify areas of messaging opportunity (i.e. continuous improvement)

• Manage technical maintenance of the system in collaboration with IT

• All Patient Relations activities will be performed in a manner that is consistent with and compliant with all laws and company policies

• All other duties as required

For this role you will need

Minimum Requirements

• Bachelor’s Degree in life sciences, communications, information systems, or a related field with 12+ years of relevant experience

• Strong communication and interpersonal skills, with the ability to effectively engage cross functional stakeholders

• Demonstrated content management or database management experience

• Experience with design and operations of knowledge management systems/platforms (e.g. SharePoint)

• Excellent organizational skills and oral and written communication skills

• Excellent project management skills

• Patient-centric mindset

• Strong proficiency with Microsoft Office suite

• Experience with Salesforce or Healthcloud CRM platforms

• Ability to travel up to 10%

• Position to be based out of our RTP, NC office

Preferred Qualifications

• Experience with text or chat HIPPA compliant communication methods

• Rare disease and/or complex therapy administration experience

At United Therapeutics, you’ll realize quickly that it is not an ordinary place to work! When you join our company, you will learn, grow, contribute, have fun, and be challenged... all while making a difference in the lives of our patients.

While United Therapeutics does not require vaccination for Covid-19 at this time, we strongly encourage all employees and visitors to remain up to date on vaccinations and boosters to protect one another from illness. Employees working in customer-facing roles must adhere and comply with customers’ credentialing guidelines, which may require vaccination against Covid -19, the influenza virus, and other illnesses that could be harmful to healthcare staff and patients.

United Therapeutics Corporation is an Equal Opportunity/Affirmative Action Employer - EOE Minorities / Females / Protected Veterans / Individuals with Disabilities

We strive to be an organization that engages the minds, hearts, and most spirited efforts of each of our employees. Our sense of purpose transforms what we do from work into mission, occupation into vocation and achievement into success.

We challenge our employees with innovative and revolutionary projects, offer an environment which fosters high-level job performance and provide a highly competitive total rewards package. This is what makes United Therapeutics a stimulating place to work.