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BCMC is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. We are seeking a Software Quality Assurance Engineer / ServiceNow Test Engineer to take ownership of quality assurance testing for our suite of software products and be our liaison between the development team and the government Functional Test team. The position requires proficiency with a variety of testing techniques, a solid understanding of software development, superior communication skills, and direct experience in software testing under a SAFe Agile methodology.

Responsibilities include:

• Leading testing-related activities in an Agile development environment

• Maintaining and continuing to expand current suite of regression and acceptance tests

• Serving as liaison between the development team and independent government Functional Test team.

• Creating test scripts for comprehensive test coverage

• Conducting testing, generating clear and precise report findings, and supporting timely resolution of defects

• Working closely with the product owner, developers, and stakeholders to define and clarify requirements, including reviewing and providing input on Features/User Stories and associated Acceptance Criteria to ensure testability

• Champion ongoing improvement of QA processes and best practices that lead to better customer experiences.

Required Skills:

• Must be a US Citizen

• Must be able to obtain a TS/SCI clearance

• Must be able to obtain DHS Suitability prior to starting employment

• 10+ years experience in Performance Engineering / Testing, or Enterprise Tools Development

• 6+ years of experience in testing large scale web-based distributed applications

• Excellent communication and customer skills, problem solving, conflict management, time management and interpersonal skills required.

• Strong experience with benchmark system performance, database performance analysis, capacity sizing and optimization.

• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies

• Proven experience performing software testing in an Agile environment including developing test plans and test scripts, executing tests, defect reporting, and resolution

• Strong documentation and technical writing experience.

Desired Skills:

• Background with test and server monitoring tools (e.g., App Dynamics, Jenkins, Splunk, New Relic)

• Familiarity with the ServiceNow platform, including development of customizations beyond out-of-box

• Experience with concurrency, multithreading, and the deployment of distributed system architectures

• Understanding of database schemas, table spaces, indexing, and performance optimization techniques

• Experience working in an agile development environment

• Experience working in DevOps and/or DevSecOps environments

• Experience with Scaled Agile Framework (SAFe) knowledge and experience

• Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align

• Experience with web application testing, cross browser testing, responsive designs, HTML 5, CSS, jQuery, JavaScript testing

Required Education:

Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, or a related technical field. Two years of related work experience may be substituted for each year of degree level education.

Desired Certifications:

• ServiceNow Certified System Administrator

• ServiceNow Certified Application Developer

• ServiceNow Implementation Specialist

• Certified ITIL Foundation v4 Certified or willing to complete one year from hire

• DODI 8570.1-M Compliance at IAT Level I

Our Company Overview:

Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits

Extremely competitive salary 

95% employer paid for employee medical, dental, & vison coverages 

100% employer paid for employee life, STD & LTD disability coverages 

401k with company match and profit sharing 

Flexible Spending Account (FSA) for dependent & health care 

11 standard holidays & 3 weeks of annual leave

DOM 3287

Test Engineer - Principal II - ETE06

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