Job Information
Google Operations Manager, Safe Revenue, Trust and Safety in Dublin, Ireland
Minimum qualifications:
Bachelor's degree or equivalent practical experience
Candidates will typically have 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields
Experience in digital content moderation and reviewing online content
Experience in fraud investigations and policy enforcement operations of digital content
Experience in building robust operations, workflow design, and process documentation in a Trust and Safety environment
Preferred qualifications:
Knowledge in data analysis, complex problem-solving, and efficient execution
Ability to work well in a cross-functional team environment with a focus on knowledge sharing and collaboration
Excellent communication and presentation skills with the ability to influence cross-functionally across various levels
Track record of proactively improving processes and effective problem-solving skills
Willingness to challenge the status quo and take informed risks to drive more effective, efficient, and systemic solutions
We prioritize user experience, promote developer success through consistency and trust, and make the mobile experience the safest it can be across Google Play, Android, and Chrome Web store.
Manage operations for review and enforcement strategies applicable to Google Play’s Payments policies.
Demonstrate core process knowledge to improve workflows and operational workstreams.
Build deep policy knowledge and product expertise to implement, execute, and iteratively improve enforcement operations.
Lead complex projects involving multiple-stakeholders to improve abuse detection systems and mitigate user harm.
Partner closely with stakeholders across T&S and other cross-functional teams such as Product, Engineering, Business Development, and Legal.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.