Job Information
Dubai Holding Retail Assistant - Inside Burj Al Arab in Dubai, United Arab Emirates
About Jumeirah Group:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey.
Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
About the Job:
An opportunity has arisen for a Retail Assistant to join Inside Burj Al Arab Jumeirah . The main duties and responsibilities of this role:
Performing all retail floor functions.
Maintains visual presentation of the retail store, adhering to all merchandising plans, cleanliness standards, stock control/well stocked, items priced, organized and tidy.
Makes sure the right products are displayed at the right time and in the right place to make sure they’re sold.
Assist with retail deliveries, shipping and receiving of inventory.
Troubleshoots and provides solutions for customers complaints, escalating to team leader and Spa Director when necessary.
Monitor individual and group performance of item sales and evaluate needed changes through guest demand and sales reports.
Assist associates to provide increased service to customers in response to specific needs and requests.
Hands-on assist colleagues in crunch times.
Follows all inventory and cash control procedures.
Ensure stock rooms are secure, neat, tidy, and organized always.
Conduct weekly inventory to ensure retail par stock.
Responsible for the retail monthly inventory.
Responsible for reaching the monthly retail budget.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Minimum of two years of experience in retail/cash handling.
Proficient in English - additional language would be an advantage.
Ability to operate POS register accurately and efficiently.
Ability to operate printer, calculator, and other office machines.
Strong Organizational skills and ability to prioritize in a fast-paced environment with minimal supervision.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.