Job Information
Tru North Heating & Air, INC. LEAD SERVICE/REPAIR TECHNICIAN (MUST HAVE EXPERIENCE) in Downingtown, Pennsylvania
Downingtown's "fix-it-first" company
Tru North is looking for an *experienced *Lead Service Technician to join our growing team. Whoever applies to this position should be comfortable working within a tight-knit environment. We believe that teamwork is key, and we all work together to ensure customer satisfaction.
Bonus structure is uncapped, and a strong technician can expect to exceed $100,000 in gross yearly pay.
Nights and Weekends are volunteer only.
If you're a team player, and the idea of growing within a locally owned company excites you, apply today!
DUTIES INCLUDE (NOT LIMITED TO):
- Accurately diagnose and efficiently accomplish jobs.
- Perform routine HVAC service repairs and maintenances.
- Work directly with the warehouse to ensure the parts for your repairs have been ordered.
- Work directly with the warehouse if part assistance is needed on a job.
- Work on different types of equipment such as boilers, central a/c, ductless systems, high efficiency, commercial, and oil heaters.
- Establish customer rapport and offer the right products and services that fit their needs.
- Take your time with customers to ensure you've answered all their questions.
- Leave highly detailed notes for our customers when wrapping up jobs, in addition to detailed internal notes that will be seen by the office.
- Remain up to date on company policies and procedures.
- Utilize a strong understanding of HVAC functions and ductwork modifications.
- Use strong logic skills in order to maintain a high degree of precision on detailed work.
- Be comfortable with reaching out for help if you run into a snag.
- Assist other technicians on large jobs when necessary.
- Work with the warehouse on keeping your truck stocked and cleaned regularly.
QUALIFICATIONS:
- Previous experience in HVAC
- Familiarity with HVAC wiring, repair, maintenance, and installations
- Strong problem solving and critical thinking skills
- Ability to travel in a company-provided truck (gas card provided)
- Ability to volunteer for nights and weekends on occasion
- Must have strong people skills and be able to recommend any additional services that may be needed
- Must be able to navigate company email and software (assistance provided)
PHYSICAL DEMANDS:
- Extensive standing, walking, pushing, and reaching.
- Need full range of motion for reaching, bending, and stooping.
- Repetitive movement of hands, arms, and legs.
- Lifting of heavy equipment of up to 50 pounds.
- May work outside and be exposed to weather.
- Exposure to adverse weather conditions, chemicals, odors, dirt, and dust.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Job Type: Full-time
Pay: From $35.00 - $55.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call optional
Overtime optional
Supplemental pay types:
Bonus opportunities
Work Location: On the road