Job Information
ICON Clinical Research Patient Recruitment Associate in Downers Grove, Illinois
Patient Recruitment Associate-Downers Grove, IL-Office with Flex
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Title: Patient Recruitment Assistant- This is a contract position
Location: Hybrid Position - Downers Gove/Oak Lawn
Patient Recruitment assistant is integral to support the growth and success of Accellacare as an organization. The Patient Recruitment Assistant will encourage patients to participate in clinical research studies. They will conduct phone screens, review patient’s basic medical information to determine eligibility, discuss research opportunities, maintain the patient database, and report recruitment outcomes.
Duties:
Screen potential study participants accordingly to protocol inclusion and exclusion criteria by asking study specific questions
Review, enter and edit patient information into clinical trial management software
Book patients into site schedulers ensuring that entries are accurate and up to date
Read and understand the purpose and inclusion/exclusion criteria for each protocol
Respond to all leads within a 24 hour time period
Identify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
Problem solve and create contingency plans to optimize enrollment
Effectively communicate importance of research participation to volunteers
Provide an exceptional patient experience by building positive rapport and consistent follow-up
Strive to meet personal and team targets
Work in strict confidentiality in all forms including electronically, written form and verbal
Accountable for delivering high quality, accurate work, ensuring all administration is filed accordingly
Self-motivated, organize own workload to ensure effective delivery of delegated tasks and projects
Business curiosity that encompasses ICON values
To be successful, you will have:
Excellent communication – written and verbal skills
Experience in marketing or sales position will be considered an asset
Ability to creatively think for out of the box ideas on marketing and research promotion
Excellent interpersonal skills and telephone manner
Pro-active, flexible and able to multi-task
Good organizational skills with attention to detail
Able to work under pressure and tight deadlines
Self-motivated
IT literate
A basic understanding of medical terminology would be helpful but not essential
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here (https://wd3.myworkday.com/icon/d/task/1422$1235.htmld) to apply