Job Information
Robert Half Collections Specialist in Downers Grove, Illinois
Description The strongest candidates for this Collections Specialist position will be natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This long-term contract / temporary role is for a Collections Specialist who wants to work in the Downers Grove, Illinois area. Candidates looking to nourish their careers at a growing company will be interested in this opening for an experienced Collections Specialist. Contact Robert Half today if you're interested!
Your responsibilities
Catalog all customer payments to the correct reports
Ensure the processing of payments
Maintain quality customer service and a positive company image by resolving customer account inquiries
Manage inbound and outbound collections calls and correspondence
Process bankruptcy filings in the correct manner when received
Lead all billing and reporting activities according to deadlines
Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
Update customer files to ensure data integrity Requirements - Effectively analyze customer accounts make decisions based on said analyses
Excellent written, verbal and social communication skills
2-3 years of prior high volume collections experience
Prior experience working with accounting software
AA or BS/BA in Accounting preferred
Comprehensive knowledge of B2B collections
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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