Job Information
SHI Team Lead - Inside Sales - UK in Dodworth, Barnsley, United Kingdom
Job Summary
As a Team Lead- Inside Sales you willtakeresponsibility forthe leadership of theinside sales teamby ensuring a sustainable, economical, structured model isprovidedto meet and exceed the SHI business requirements and associated multi-year financial targets.In conjunction withseniorleadership, you willbe responsible forsupervisingand coaching theinside solutions specialistteam to ensure that all targets are exceededwhilemaintainingthe highest levels ofpipeline and opportunity hygiene.
You are committed toalwaysrepresentingboththe Microsoft Soultions department and SHI in an impeccable manner, leading from the front toprovideexpert insight and industry leading knowledge, as well as adding value to the portfolio of services.
This role will bebased in our Barnsley, UKoffice and report into theSr. Manager of Microsoft Sales & Operations. It is expected that this rolemayrequireoccasionaltravelto support the development of your team, attend leadership summits and customer meetings.
About Us
SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.
With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
SHI provides innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Hong Kong and Singapore.
Responsibilities
I ncludes, but are not limited to:
Take responsibility for the business development activities for the Microsoft Team
Exceed all assigned targets.
Achieve sales operational and sales process efficiencies.
Oversee the business development cycle.
Be an ambassador of Microsoft services both within SHI in promoting Microsoft services both internally and externally, raising customers’ awareness of the importance of good Microsoft practices and the range of services SHI can offer.
Create scalable, repeatable processes for tracking and managing leads
Ensure the accuracy and quality of sales data in SHI’s internal systems, including call reports and key metric such as total number of calls,emailsand appointments.
Engage with other SHI departments to collaborate in the delivery of integrated services.
Mentor members of theMicrosoft Solutions Specialist team, to ensure that SHI’s services are proposed and sold to the expected standards.
Mentor members of the Microsoft Solutions Specialist team, to ensure that allallocatedtargets are exceeded.
Actively promote the sale and adoption of all Microsoft Services within both the SHI sales team and direct with SHI customers.
Pursue and manage customer/prospect opportunities by working with the respective SHI Sales representatives and Sales Leadership
Work with SHI customers and prospects to present and promote Microsoft Services opportunities through conference calls, on-line meetings, and face-to-face customer presentations:
Form strong working relationships with SHI Sales Leadership, Technical and Account Teams.
Join daily, weekly, monthly calls as needed with ITAM/SHI teams.
Identifyingvaluable emerging markets.
Set and manage call and lead targets and work with the License Exectuive team
Creates Standard Operating Procedures (SOP) to document internal processes.
Support training curriculum for both onboarding and continuing education.
Other activities, as defined by management to successfully deliver Microsoft services activities to customers.
Qualifications
Bachelor's Degree or relevant work experiencerequired
Minimum of 3 years sales experience
Required Skills
Strong entrepreneurial spirit: a desire and willingness to “do whatever it takes”
Exceptional communication and presentation skills
Excellent sales & customer relationship skills
Good research skills and the ability to manage details
Excellent organization and time management skills
Ability to stay self-motivated and self-directed
Ability tothink outside the box
Willingness to adapt to changing business and technical priorities
Ability to work in a fast-paced, high-performance team environment
Strong Active Listening skills
Excellent written and verbal communication skills
Resourceful with ability to adapt quickly to changing environments
Ability to lead andManagea team of Solution Specialists
Strong history of proven sales experience
Ability to create high-quality documentation with precision
Ability to work with deadlines
Meticulous attention to detail
Highly organized and methodical
Certifications Required
You shouldhold some or all the following accreditations or similar vendor accreditations; if the accreditations are not currently held then you willbe requiredto study and pass the following mandatory accreditations at a minimum withina short periodofcommencingthe role:
Mandatory certifications:
Complete all LISA Training Modules & pass allexams
Microsoft 365 Fundamentals (MS-900)
Additional Information
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
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Job Locations UK-South Yorkshire-Dodworth, Barnsley
Requisition ID 2024-17853
Approved Min (Total Target Comp) GBP £55,000.00/Yr.
Approved Max (Total Target Comp) GBP £100,000.00/Yr.
Compensation Structure Base Plus Bonus
Category Inside/Outside Sales