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Admissions Counselor

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Admissions Counselor

Salary

$24.73 - $28.02 Hourly

Location

Dobbs Ferry, NY

Job Type

Full Time Staff

Job Number

00728

Division

Enrollment Management

Department

Admissions & Recruitment

Opening Date

11/26/2024

Union Status

Union

• Description

• Benefits

Job Posting Summary

Mercy University seeks a dynamic and energetic individual to join our team at Dobbs Ferry Campus as a Transfer Admissions Counselor. The Admissions Counselor will work primarily with transfer students. Developing partnerships with community Colleges, corporate and community organizations while generating inquiries from prospective students that convert to enrolled students. The Admissions counselor will provide best-in-class customer service to students who have expressed an interest in attending Mercy University. The admissions counselor will use all available technology (phone, email, text, chat, etc.) to engage students immediately upon inquiry and cultivate a relationship through support and excitement for the journey ahead. The person will work closely with other admission recruiters to provide personalized experiences and seamless transition through the application process. Admissions counselor is often the point of contact a student has with Mercy university, to that end, we seek an enthusiastic and driven “people person” to join our team.

Essential Job Functions & Responsibilities:

• Student Relations Management:

• Provide guidance, recommendations, and information to interested students.

• Promote next steps in recruitment process (campus visitation, applying, etc.)

• Set up appointments for Admission Counselors and campus visitation.

• Use the CRM system to record all student communications.

• Provide insight on how processes might be adjusted to improve the customer experience.

• Assist in the inputting of electronic and paper-based inquiry forms

• Ability to work evenings and weekends.

• Recruitment: Represent Mercy University at recruitment events, college fairs, community colleges and community outreach programs to attract potential students and promote the institution's academic offerings and benefits.

• Event Planning: Assist in planning and executing admission-related events, such as open houses, admitted student days, and orientation programs.

Qualifications

Required Skills & Experience:

• Demonstrates strong communication skills, both oral and written

• Comfortable engaging and connecting with prospective students both in person and on the phone.

• Experience giving presentations to prospective students, their families, advisors, counselors, and others in partnership organizations.

• Motivated, with a sense of urgency to achieve individual, team, departmental, and University goals.

• Exhibits tenacity and creativity in addressing and solving problems.

• Team player who is just as excited to work collaboratively as autonomously.

• Proficient in MS Office and Outlook, Banner, Slate, and other software relevant and necessary to perform in an admission office .

• Ability to travel locally daily and work occasional nights and Saturdays.

Education Requirements:

• Bachelor's degree Physical/Other Requirements:

• Must have a valid driver’s license and a car.

• Must be able to push, pull, move, or lift to 50 lbs.

• Must be able to meet all general health requirements for the position as per college policies.

About Mercy

Mercy University is a dynamic, independent, coeducational New York City areauniversity that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.

Mercy is the region's largest private, nonprofit, Minority-Serving Institution , proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology , and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.

Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.

Mercy’s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn oncampuses in Dobbs Ferry, the Bronx, andManhattan as well as online.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email atHR@mercy.edu.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here. (https://www.mercy.edu/media/annual-security-and-fire-safety-report-1042023)

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Health Insurance:

UntitedHealthcare Oxford

In-network and out-of-network plan options

EmblemHealth HIP Prime HMO (Union Staff)

Dental Insurance:

UnitedHealthcare Oxford

In-network and out-of-network plan options

Vision Insurance:

UntitedHealthcare Oxford

Paid Time Off:

Mercy University provides generous leave benefits to its employees.

Disabilities & Workers Compensation Insurance:

Coverage in accordance with New York State regulations

Life Insurance:

Long-Term Disability:The Hartford

Short-Term Disability:The Hartford

Flexible Spending Account (FSA):

Ameriflex

Retirement Benefits:

TIAA

The Mercy University Retirement Plan is comprised of two components:

Deferred Compensation Plan

All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.

Defined Contribution Plan

Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.

If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

Remote Work:

Mercy University recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.

Learn more about our remote work policyhere (https://www.mercy.edu/media/remote-work-policy-final) .

Tuition Remission: Staff & Faculty

Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.

Learn more about our tuition remissionhere (https://www.mercy.edu/media/tuition-remission) .

Tuition Exchange:

We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

Employee Assistance Program:

Compsych

Voluntary Benefits:

Allstate Identity Protection

LegalEase

Liberty Mutual Auto & Homeowners

Nationwide Pet Insurance

PlumBenefits

ScriptSave

Working Advantage

Note: The above describes a brief summary of benefits and is subject to change.

Agency

Mercy University

Address

555 Broadway

Dobbs Ferry, New York, 10522

Phone

914-674-7839

Website

http://www.mercy.edu

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