Job Information
Amazon Senior Product Manager, Fleet Technology Products & Analytics in Detroit, Michigan
Description
In this role, you will be responsible for Amazon's automated inspection products including product requirements, delivery, and customer experience. This includes leading initiatives across safety, brand standards, and the repair lifecycle. The primary users of this product are Amazon Delivery Service Providers (DSPs) and Delivery Associates (DAs) as well as the internal teams using inspection data to improve experiences for these customers. Automated inspections is an initiative in which vehicles are scanned for issues using technology rather than performing a manual inspection. This not only saves time by eliminating physical inspection tasks but also provides a systematic and objective way of preventing vehicles on the road that have safety concerns. You will work with third-party partners, internal Amazon application teams, and our DSPs/DAs to create a delightful user experience based upon cutting edge technology.
Key job responsibilities
This role is responsible for product delivery and for working cross-functionally across internal and external teams. This role will develop and scale a new global business opportunity. A successful candidate will be highly analytical, resourceful, customer-focused, and team oriented. The candidate should have strong problem-solving skills, product management skills, excellent communication skills, and an expert understanding of UX/CX. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a dynamic business environment. Come join the team and help us make history!
About the team
The Fleet Technology Products & Analytics team delivers technical products to help Amazon’s Delivery Service Partners (DSPs) keep their delivery vehicles healthy and safe to meet customer expectations. We strive to improve the end-to-end fleet management experience through technology so that our partners can focus on delivering packages safely and on time. To get there we need exceptionally talented, bright, dynamic, and driven people to innovate on behalf of our customers.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Bellevue, WA, USA | Detroit, MI, USA | Nashville, TN, USA
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Preferred Qualifications
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Knowledge of key customer experience metrics and methodology (e.g., NPS)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.