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Henry Ford Health System Principal Management Engineer (Front Door Experience) | Full Time in Detroit, Michigan

GENERAL SUMMARY:

Under minimal supervision, the Principal Management Engineer performs project work of a complex nature across the health system. Project work may include technical analyses or may require facilitation of a large multi-disciplinary group of senior administrators and/or medical leaders from across the health system. The Principal Management Engineer applies a variety of improvement methodologies (including design thinking, agile, advanced analytics, human factors engineering, Lean) and group management techniques to support individuals and teams through improvement initiatives. The Principal Management Engineer may work individually with key stakeholders or as lead consultant of a project team. This individual may develop and teach continuous improvement training and education and works closely with other TC team members to meet education needs at all levels throughout the institution. Flexibility, innovation, and creativity are necessary characteristics of the successful candidate. Individual is expected to continuously learn and apply new continuous improvement methodologies, and to spread successful innovation through the institution.

Support phased implementation process through specialty transformation (5-9 specialties per wave) in alignment with HFH stakeholders. Staff Specialty Transformation Preparation and Process Sprints, including session material preparation, scheduling, documentation, action item follow up, etc. Ensure continuity, lessons learned/improvements, and cycles of learning from wave to wave to guarantee sustainability

EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor's degree required. A degree in industrial or related engineering, nursing, business administration (with quality/operations improvement emphasis), healthcare administration (with quality/operations improvement emphasis), organizational development, human factors, a science degree in a related field is preferred.

  • Minimum of four (4) years of experience required. Equivalent industry training and experience preferred.

  • Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines.

  • Ability to be flexible and adaptable while still meeting goals and due dates.

  • Experience applying problem solving approaches.

  • Growing base of analytical/technical, facilitative, and process improvement tools/knowledge.

  • Strong knowledge of effective data gathering techniques.

  • Ability to thrive in a matrixed working environment.

Key Skill Sets:

  • Organization skills and detail oriented

  • Project management of highly complex cross-functional project

  • Strategic/Critical thinking & problem-solving skills

  • Planning, coordination, and execution of tasks to achieve project objectives

  • Self-Directed and Autonomy

  • Strong communication & documentation skills

  • Proficiency in Microsoft, Excel, Visio

Additional Information

  • Organization: Corporate Services

  • Department: Front Door Experience

  • Shift: Day Job

  • Union Code: Not Applicable

    Additional Details

    This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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