Job Information
Marathon Petroleum Corporation OT Engineer in Detroit, Michigan
An exciting career awaits you
At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
Position Summary
The OT Engineer in Refining Digital Operations for the Detroit Refinery will provide operational and technical support for the Detroit Refinery Operational Technology (OT) server and network environments. The successful candidate must understand business requirements and translate these requirements into solutions. The position must work collaboratively with multi-disciplinary workgroups to seek solutions to problems. The position must champion compliance and change efforts which result in improved reliability and security of infrastructure services. It is expected that the candidate will always follow the refinery personnel safety requirements.
Key Responsibilities
Conducts regular monitoring of infrastructure components and systems to identify performance issues or anomalies. Analyzes collected data, establishes performance baselines, and creates reports to identify trends and potential areas of improvement. Collaborates with senior engineers to implement performance tuning strategies and optimize system resources for better efficiency.
Provides technical support to users, troubleshoots and resolves complex hardware and software issues, may engage in vendor technical support. Applies predefined procedures for system tuning and optimization using IT Service Management practices. Documents support requests, resolution, and troubleshooting steps.
Develops and implements reporting frameworks to track and analyze infrastructure performance and utilization metrics; creates or leverages existing dashboards and visualizations for monitoring.
Contributes to the design and configuration of hardware and software systems, considering scalability, performance, and security aspects. Builds and deploys infrastructure components, ensuring proper configuration and integration.
Actively participates in knowledge-sharing activities, such as team meetings, presentations, or workshops. Collaborates with team members to identify gaps in knowledge and propose solutions to improve documentation and information sharing.
Performs and collaborates with the process Owner on root cause analysis of issues and tracks, documents and reports identified patterns.
Performs routine and preventive maintenance tasks to ensure uninterrupted and optimum system performance.
Communicates effectively with stakeholders, aligning the understanding of the requirements with build teams for solution delivery. Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed in partnership with business and development teams.
Education and Experience
Bachelor's Degree in Information Technology, related field or equivalent experience.
3+ years of relevant experience.
Network experience preferred.
Skills
Communication and Collaboration - Excellent communication skills to effectively interact with stakeholders, gather requirements, present architectural proposals, and collaborate with cross-functional teams.
Incident Management - Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.
Network Administration - (Organizing, installing, and supporting the organization's computer systems, including local area networks LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
Network Installation & Configuration - Configure network hardware and software components according to organizational guidelines and technical requirements. This includes the implementation and configuration of multiple servers, network devices and network management tools as well as the management of user network access to ensure stable and reliable network operations.
Quality Assurance Management - The process to make certain that organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
Systems Design - The process of designing technical solutions and systems to meet specified business and user requirements that are compatible with established system architectures, as well as organizational and performance standards.
Systems Integration - The process of linking together various IT systems, services and/or software to enable all of them to work functionally together.
Systems Performance Monitoring - The process of measuring the performance of a system in real time in order to determine problems and identify other factors that may cause problems in the future.
Technology Advising/Consulting - Translates business needs into enterprise/IT product solutions; partnering with the business by guiding management on future uses of technology and educates on IT solutions and initiatives.
Position Summary
The OT Engineer in Refining Digital Operations for the Detroit Refinery will provide operational and technical support for the Detroit Refinery Operational Technology (OT) server and network environments. The successful candidate must understand business requirements and translate these requirements into solutions. The position must work collaboratively with multi-disciplinary workgroups to seek solutions to problems. The position must champion compliance and change efforts which result in improved reliability and security of infrastructure services. It is expected that the candidate will always follow the refinery personnel safety requirements.
Key Responsibilities
Conducts regular monitoring of infrastructure components and systems to identify performance issues or anomalies. Analyzes collected data, establishes performance baselines, and creates reports to identify trends and potential areas of improvement. Collaborates with senior engineers to implement performance tuning strategies and optimize system resources for better efficiency.
Provides technical support to users, troubleshoots and resolves complex hardware and software issues, may engage in vendor technical support. Applies predefined procedures for system tuning and optimization using IT Service Management practices. Documents support requests, resolution, and troubleshooting steps.
Develops and implements reporting frameworks to track and analyze infrastructure performance and utilization metrics; creates or leverages existing dashboards and visualizations for monitoring.
Contributes to the design and configuration of hardware and software systems, considering scalability, performance, and security aspects. Builds and deploys infrastructure components, ensuring proper configuration and integration.
Actively participates in knowledge-sharing activities, such as team meetings, presentations, or workshops. Collaborates with team members to identify gaps in knowledge and propose solutions to improve documentation and information sharing.
Performs and collaborates with the process Owner on root cause analysis of issues and tracks, documents and reports identified patterns.
Performs routine and preventive maintenance tasks to ensure uninterrupted and optimum system performance.
Communicates effectively with stakeholders, aligning the understanding of the requirements with build teams for solution delivery. Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed in partnership with business and development teams.
Education and Experience
Bachelor's Degree in Information Technology, related field or equivalent experience.
3+ years of relevant experience.
Network experience preferred.
Skills
Communication and Collaboration - Excellent communication skills to effectively interact with stakeholders, gather requirements, present architectural proposals, and collaborate with cross-functional teams.
Incident Management - Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.
Network Administration - (Organizing, installing, and supporting the organization's computer systems, including local area networks LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
Network Installation & Configuration - Configure network hardware and software components according to organizational guidelines and technical requirements. This includes the implementation and configuration of multiple servers, network devices and network management tools as well as the management of user network access to ensure stable and reliable network operations.
Quality Assurance Management - The process to make certain that organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
Systems Design - The process of designing technical solutions and systems to meet specified business and user requirements that are compatible with established system architectures, as well as organizational and performance standards.
Systems Integration - The process of linking together various IT systems, services and/or software to enable all of them to work functionally together.
Systems Performance Monitoring - The process of measuring the performance of a system in real time in order to determine problems and identify other factors that may cause problems in the future.
Technology Advising/Consulting - Translates business needs into enterprise/IT product solutions; partnering with the business by guiding management on future uses of technology and educates on IT solutions and initiatives.
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Detroit, Michigan
Additional locations:
Job Requisition ID:
00011811
Location Address:
1300 S Fort St
Education:
Bachelors: Information Technology
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (https://marathonpetroleum.brandextract.com/staged/marathonpetroleum.com/content/documents/Jobs_/Department_of_Labor_EEOC_.pdf) . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.