Campus Pride Jobs

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, & Thursday, and remote working options for Monday and Friday. Location: Southfield, MI What you'll do The Operations Support Intern (known internally as Intern) is a staff position that supports the Engagement Technology Services (ETS) business unit in Southfield, Michigan. This position is a key member of the ETS R&D team and is responsible for day-to-day operational and technical support in systems platform operations across all data center environments and offices. Paid relocation is not available for this position. Provide prompt onsite and remote engineering and support for Engagement Technology Services (ETS), including managing the servers, storage, systems monitoring, data replication, as well as the specialized software applications for AlixPartners business units. Analyze current server and related system architectures to design and implement improvements for increased functionality, reliability, and performance. Physical Media Management - Receiving, shipping, tracking and Inventorying media (Hard drives, USB drives, CDDVD, thumb drives etc.) that are received by external clients. Work with more senior team members and perform duties that are needed for smooth business operations. Help maintain the integrity of the servers, applications, and databases upon which the ETS business unit relies for uninterrupted business operations. Identify malfunctions with ETS systems, operating platform, servers, configurations, and related equipment; escalate to other technology support resources as needed. Confer with ETS Service Delivery Manager, AlixPartners IT resources, and vendors to identify business unit needs and systems maintenance and upgrades / enhancements. Administer systems security via Active Directory and assign appropriate access privileges to end-users. Participate in the creation (or modification) of documentation activities related to system design, configuration, operation, and support policies and procedures. May set up, install, and upgrade hardware, software, and peripheral equipment. Resolve operational problems within the defined schedules and service level agreements. Perform, organize, and streamline operational tasks in a timely manner to reduce the potential for errors. Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities. What you'll need Currently enrolled in or recently graduated from an accredited university with a focus on Computer Science, Management Information Systems, or similar programs. Experience supporting computer networks and systems, including broad knowledge of security, applications, and infrastructure highly preferred. Certifications: A+, Network+, HDI, ITIL preferred but not required. Familiarity with Microsoft Windows Server OS (W2k08W2k12W2k16); MCSE Certification a plus. Knowledge of Active Directory and group policy; prefer experience with Microsoft Distributed Files Services (DFS) preferred.