Job Information
Detroit Housing Commission Housing Choice Voucher Specialist in Detroit, Michigan
The purpose of the Housing Choice Voucher Specialist position is to provide operational support of the Detroit Housing Commission's Section 8 programs by assisting in the delivery of program services and may include application processing, waiting list management, portability actions, intake actions, and re-certification duties. Additionally, work involves communication with participating property owners and management companies. The work is performed under the supervision of an HCV Supervisor or Manager.
Educational Requirements
Bachelor's Degree in Social Services, Human Services, Public Administration or closely related field from an accredited College or University. A combination of education and experience may be considered.
Experience Requirements
2- 5 years of Housing Choice Voucher (HCV) Program experience. 3 years of experience in rent calculations and program administration.
Other Requirements
Must obtain the HCV Specialist Certification and the HCV Rent Calculation Certification within 6 months of hire with a passing score of 80% or higher. Must pass the rent calculation examination with a minimum score of 80% on the rent calculation component of the HCV Specialist examination. Must periodically retake the HCV Rent Calculation examination and pass with a minimum score of 80%. Must maintain the HCV Specialist Certification during employment in the position. Knowledge of the Enterprise Verification System (EIV). Knowledge of HUD PIC Systems. Yardi experience preferred. Must have or be able to acquire a valid state driver's license. Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated provider. Must be insurable under the agency's insurance policy. Valid Notary Public Certification preferred. Knowledge of HUD rules and regulations that apply to property management: Fair Housing Laws, Michigan Real Estate Landlord-Tenant Law, OSHA Standards, Local and State Building Codes Knowledge of basic office practices, procedures, and equipment and Microsoft 365. Knowledge of HUD regulations and guidelines relating to Housing Quality Standards (HQS)/NSPIRE (or successor programs and State and Local building and occupancy laws or regulations Knowledge of HUD HCV programs: regulations, principles, and practices governing Knowledge of HCV Project Based Vouchers Knowledge FSS & Homeownership Program Regulations, guidelines, procedures and requirements Knowledge of the RHF grant programs and Hope IV grant programs Knowledge of DHC's Administrative Plan and related policies and procedures Knowledge of principles and practices of community programs and organizations HUD EIV Cyber awareness guidelines
Required Skills
Interact with public and private agencies and residents to accomplish organizational goals Interpret and understand community housing needs Investigate problems or issues and resolve effectively Operate standard office equipment Manage conflict effectively Manage multiple priorities and demands within established requirements Master position-specific software Negotiate effectively Plan, organize, complete or assign work and special projects in order to meet organizational goals Prepare written documents/reports with proper sentence structure, grammar and overall completeness
Supervisory Responsibilities
None
Reports To
Continued Occupancy Supervisor
Essential Job Functions
Answer's inquiries and provide customer service to clients, landlords, agencies, and the general public. Also answer inquiries regarding policies and practices associated with Housing Choice Voucher Multi-Family and Moderate Re-habitation programs. Notify program participants and landlords of