Job Information
Thrivent Financial Assistant Manager of Engagement, SE Michigan in Detroit, Michigan
The position works in partnership with the Manager of Engagement (ME) and the Leader of Group Engagement (LGE) to provide leadership to the integrated community engagement plan of the region. The Assistant Manager of Engagement (AME) leads 3-4 Engagement Leaders to attract prospective members to Thrivent and grow membership in key markets in the region. The AME works with the LGE to develop a strategic plan to grow clients, engage members and make a societal impact by helping them find financial clarity and inspiring them to live lives of meaning and gratitude. The AME grows a key market in the region, and models effective community engagement with their team of Engagement Leaders:
Responsibilities include:
Developing Engagement Leaders
Growing a key market by engaging community, church, and non-profit organizations
Leading a Thrivent Member Network board within the region
Activating members to build advocates and deepen engagement in Thrivent’s mission
Please Note: This AME role will lead the entire state of Michigan
Job Duties and Responsibilities
Provides leadership to align their engagement team members to deliver on three primary areas: Drive Impact, Deliver Value to Clients and Grow Sales. Develops Engagement Leaders and/or Engagement Specialists to deliver outcomes in alignment with Thrivent’s strategic priorities and the Advisor Group growth plan.
Builds a Membership engagement plan for the market area in collaboration with the Leader, Group Engagement, and other enterprise partners. This plan aligns to the growth plans of the Advisor Group and the plans for community impact, client engagement and growth of the Thrivent Member Network.
Provides leadership to a strategic initiative within the engagement plan of the Advisor Group such as new or experienced advisor support or the approach to strategic partnerships to bring consistency to the work of the engagement team within the Advisor Group.
Provides leadership to the business functions of the market area they serve to appropriately integrate the engagement team. Examples include leadership team meetings, community partnerships, and Advisor Group meetings.
Holds a staff role with the TMN (Thrivent Member Network) board. In time they may serve as President of the Thrivent Member Network once they have demonstrated success in the role.
Models excellence in engagement work to deliver community impact through Thrivent programs, build new relationships that lead to growth of Thrivent, and deepen the engagement of current clients in the market area they serve.
Provides leadership to support Membership and Engagement investments in key growth markets, supports Thrivent strategic priorities by engaging community partnerships with church and non-profit organizations and supports advisors with Membership programs and TMN and engagement activities.
Fosters alignment between Engagement Leaders and Marketing team to ensure advisor engagement and marketing plans are high quality and lead to improved client engagement and growth for the advisor.
Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
Budget accountability of approximately $500,000
Required:
Bachelor’s degree or commensurate experience
Experience with leading remote teams effectively
Experience developing talent and coaching for performance.
Experience with community impact
Ability to facilitate meetings and deliver presentations effectively
Demonstrated ability to build, activate, and leverage networks
Must be present 2-3 days per week within market area the position serves in the Advisor Group
Ability to travel up to 50% and flex schedule to work evenings/weekends occasionally
Must have proper home office environment to conduct remote work. This includes suitable high-speed internet to conduct the business of the role.
Preferred:
Knowledge of the financial services industry
Experience with Salesforce or equivalent CRM and Microsoft suite (Word, Excel, Power point and Teams)
Experience in an engagement role which led to achieving business outcomes
Highly connected to the Christian community in the market area served
Delegation, influence, and collaboration skills
You don’t need to be Christian to join our team. You do need the passion to help our clients to financial clarity and living lives of meaning and gratitude. Thrivent strives to provide an Equal Employment Opportunity (EEO) without regard to race, religion, color, gender, gender identity, national origin, age, disability, marital status, citizenship status, military or veteran status, sexual orientation, sex, genetic information, or any other status or condition protected by applicable state or federal laws. This policy applies to all employees and job applicants.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.
For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.
Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.