Campus Pride Jobs

Job Title: Billing SpecialistJob Description

We are seeking a skilled Billing Specialist who thrives in a fast-paced environment and is passionate about their work. This role requires a high level of precision to ensure billing accuracy and involves extensive interaction with customers to assist with their billing needs. The ideal candidate will possess strong customer service skills, be organized, have a sense of urgency, and demonstrate attention to detail.

Responsibilities

• Review invoices for appropriate documentation and approval

• Process vendor invoices for payment

• Communicate directly with vendors and respond to inquiries

• Dispute and clarify any unusual or questionable invoice items or pricing

• Provide supporting documentation for audits

• Monitor accounts to ensure payments are up to date

• Reconcile vendor statements, research, and resolve invoice discrepancies

• Verify accuracy of service codes

• Responsible for imaging and record retention of all billing documents

• Ensure all billing policies and procedures are adhered to, including vendor approval and invoice processing

• Complete all assigned tasks with a high degree of accuracy and timeliness

• Prepare analysis of accounts

• Produce monthly reports

• Reconcile billing transactions

• Keep current on vendor statements and contact vendors on past due invoices

• Communicate with maintenance advisors when adjusting purchase orders

• Other duties as assigned

Essential Skills

• Experience in a customer-service oriented role or comfortability being on the phone most of the day

• Proficiency in processing invoices

• Ability to multi-task across three screens

• Ability to handle pressure and demonstrate a sense of urgency

• Experience with call center operations

• Strong communication skills, both inbound and outbound

• Attention to detail and accuracy

• Organization, time-management, and prioritization abilities

• Judgment and problem-solving skills

• Professional integrity

Additional Skills & Qualifications

• Data entry proficiency

• Basic knowledge of Excel

• Familiarity with phone systems such as Avaya

• Teamwork and strong interpersonal skills

• Patience and empathy in customer interactions

• Ability to meet deadlines

• Critical thinking skills

• Associates Degree or equivalent experience

• 2+ years of billing experience preferred

Work Environment

This role is based in Des Plaines and requires full onsite attendance for the first 2-3 weeks of training. During training, Fridays may be remote, involving unsupervised training materials and call listening. Once trained, expect to work onsite 4 days a week, and potentially 5 days depending on business needs. Starting February 2025, the new office in Schaumburg will require attendance 4+ days per week.

Pay and Benefits

The pay range for this position is $20.00 - $25.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Des Plaines,IL.

Application Deadline

This position will be accepting applications until Dec 7, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.