Campus Pride Jobs

OBJECTIVE:

The objective of this position is to open and close the establishment and sometimes take over additional responsibilities such as managing, supervising, and/or covering various other positions.

::: {skipa11y="true" testid="viewJobBodyJobFullDescriptionContent"} JOB RESPONSIBILITIES:

• Ensure all guests are greeted enthusiastically and all Hyper Kidz associates interact with our guests in a positive and professional manner
• Keep professional records in the event of guest service deficiencies, complaints, incidents, or accidents
• Ensure staff levels within the store reflect the requirements of the business
• Participate in the training of all Hyper Kidz associates to effectively perform all job responsibilities in Guest Services, Operations, Equipment, Child Supervision, First Aid, and Emergency Procedures
• Participate in the measurement of job performance of all associates and to communicate positive and negative feedback on an immediate basis
• Ensure staff performance is measured and all positive and negative feedback is communicated on an immediate and regular basis
• Recognize and reinforce superior performance of associates
• Recognize poor performance of associates and provide training
• Assume responsibilities of General Manager when General Manager is off-site
• Execute all marketing and promotional plans effectively and professionally
• Assist with social media updates and promotions as needed
• Assist with the planning, development, and execution of promotional activities that is appropriate for the consistent marketing of the store
• Assist in establishing a strong identity for HyperKidz with the community and industry in which it operates
• Execute all day-to-day operating procedures as detailed in the Hyper Kidz Operations Manual
• Monitor and control the operation and recommend changes in policies as required
• Document all operational activities in accordance with report writing procedures, as requested by the General Manager
• Ensure the cleanliness of the facility is in accordance with the Hyper Kidzs Guest Service policy at all times
• Ensure that facility deficiencies are repaired promptly and do not expose Hyper Kidz guests or staff to any unnecessary risks.
• Ensure that the facility and play equipment is in safe operating condition at all times.
• Monitor the facilitys conformity to County fire and safety regulations, and to notify the General Manager of any potential infractions
• Monitor the number of guests in the facility, and to notify the manager of any infractions of County fire and safety regulations
• Review sales results on a daily basis and implement corrective action if required
• Review financial performance against corporate financial projections on a monthly basis and to take corrective action if required
• Follow all accounting activities in accordance with company procedures
• Document all financial reports as required by the General Manager
• Cover any unfilled positions required to effectively operate in accordance with regular procedures
• Must be knowledgeable of all other positions including, but not limited to: Party Host, Party Specialist, Floor Associate, and Maintenance Team Member
• Must be able to work nights and weekends

Required Work Education, Experience, and Skills:

• High School Diploma or equivalent
• At least 1-2 years experience in a customer service or related position
• Great leadership skills, detail-oriented, good communicator, organized, good work ethic, high standards for self and staff

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person :::