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Aston Carter Remote Call Center Rep - (Denver, CO) in Denver, Colorado

Aston Carter is hiring Remote Customer Service Representative in the Denver Metro area!

Benefits of the Role

  • 100% remote for residents within the state of Colorado! (MUST live in the Denver Metro area)

  • Monday - Friday 8:00 am to 4:45 pm schedule!

Job Description

  • Placing outbound calls to Medicaid members to remind them about the renewal information.

  • Use salesforce and 5Nine systems.

  • Will be providing information for over 26 different benefit programs, benefits, rules and policies.

  • Explain eligibility requirements and tax credits to customers.

  • Guiding customers to how to turn in paperwork and submit applications.

Skills & Qualifications

  • 2+ years of call center experience.

  • #1 thing is having a passion for helping others.

  • MUST be able to use critical thinking - this is not a transactional call center role.

  • Someone who is extremely reliable.

  • Ability to sit in front of a PC/monitor, fielding phone, chat, and emails using multiple systems for 8 hours/day.

  • Exceptional listening, questioning, and troubleshooting skills.

Thank you for your time and please apply directly with an updated resume!

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.