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State of Colorado Outreach Coordinator - MARKETING & COMMUNICATIONS SPECIALIST III - Hybrid Work Arrangements - Denver in Denver, Colorado

Outreach Coordinator - MARKETING & COMMUNICATIONS SPECIALIST III - Hybrid Work Arrangements - Denver

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Outreach Coordinator - MARKETING & COMMUNICATIONS SPECIALIST III - Hybrid Work Arrangements - Denver

Salary

$57,708.00 - $75,024.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

ILA 06883 12/6/2024

Department

Colorado Department of Human Services

Division

OBH (Office of Behavioral Health)

Opening Date

12/23/2024

Closing Date

12/30/2024 11:59 AM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

710 S. Ash St. Denver, CO 80246

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

bryan.stephen@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

  • Description

  • Benefits

  • Questions

Department Information

This position is open only to Colorado state residents.

Please note: This recruitment may be used to fill multiple vacancies.

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CDHSCareers

Description of Job

Hybrid Work Arrangements

Please note: These working arrangements are subject to change.

About this Unit:

Located within the Behavioral Health Administration work unit, pursuant to House Bill (HB) 21-1097. HB21-1097 provides that a Behavioral Health Administration (BHA) was created to be a single-state entity. Initially established under CDHS as of July 1, 2022, which provides administrative and “back-of-the-house” support as long as the BHA remains under CDHS’ purview. The BHA is a permanent entity that is responsible for leading and promoting the state’s behavioral health priorities and efforts across agencies, creating shared goals, improving collaboration, and driving accountability and transparency. The BHA provides oversight and coordinates service standards across the hundreds of behavioral health programs that currently exist under multiple state agencies and the Judicial Branch. The BHA works to ensure the recommendations that resulted from the work of the Behavioral Health Task Force (BHTF) and multiple ancillary projects evolving out of the work of the BHTF are honored and implemented, to ensure and meet our vision of having a comprehensive, equitable, effective continuum of behavioral health services that meets the needs of all Coloradans.

The BHA is responsible for policy development, service provision and coordination, program monitoring and evaluation, and administrative oversight of the public behavioral health system. BHA funds, supports, and monitors numerous mental health and substance abuse community programs and providers, reviews and designates the State’s 27-65 providers, and licenses substance use disorder service providers. BHA executes the State’s federal responsibilities as the State Mental Health Authority and the State Substance Abuse Authority to administer federal mental health and substance abuse block grant funds.

Purpose of the Position:

The Outreach Coordinator provides behavioral health crisis response system awareness and educational materials to each public and private school in the state. This position provides support and information to the BHA communications team, including fielding calls, coordinating meetings, staffing events, distributing materials, outreach tracking, completing forms, submitting reports, and collecting information.

Summary of Duties:

Campaign Support:

  • Supports the daily operation and flow of information to create efficient methods for increasing awareness of BHA programming and campaigns.

  • Develops, orders, and annually provides crisis materials to every public and private school in the state.

  • Coordinates with the Colorado Department of Education to ensure every public and private school can be reached.

  • Ensures each student identification card issued to a public school student contains the phone number, website, and text talk number for the 24-hour telephone crisis service center.

  • Responsible for being the primary resource and advocate between a network of stakeholders, including schools, students, families, and the community.

  • Coordinates meetings and campaign events.

  • Provides support to campaigns team, communications team, and agencies.

Outreach Coordination:

  • Develop a strategy for notifying each public and private school in the state about services provided by the behavioral health crisis response system, including but not limited to how to engage with and what to expect from the services and the possibility of peer-to-peer counseling as part of the services.

  • Actively engages and advocates to better the needs of all parties involved, including coordinating, and attending statewide events.

  • Develop expertise in Colorado crisis services to better promote the service and answer questions.

  • Promotes partnerships within key areas of the community, including state and federal agencies.

  • Establishes and cultivates relationships with internal and external stakeholders.

  • Maximize the utilization of available campaign resources and collateral.

  • Connect and build community relationships to ensure community needs are met.

  • Enrich lives by removing barriers, discussing needs, and identifying support resources.

Measurement and Reporting:

  • Maintains documentation on data collection and data resources.

  • Provides ongoing reports regarding the accuracy of data submission and trends.

  • Responsible for using specific reports to analyze and track campaign data, providing feedback, and making recommendations for improvement, if applicable.

  • Tracks outreach touchpoints, manages spreadsheets, and analyzes data.

Other duties as assigned for the position

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

  • Experience Only: Six (6) years of relevant experience in an occupation related to the work assigned to this position.

OR

  • Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years.

Preferred qualifications:

  • Bachelor's degree from an accredited institution in Communications, Public Administration, Business, Marketing, Psychology, Political Science, or a related field

  • Knowledge of and interest in digital accessibility

  • Knowledge of and interest in diversity, equity, and inclusion

  • Combination of previous communication and marketing experience

  • Previous experience with school outreach

  • Knowledge and experience with data collection and tracking

  • Demonstrated success in building relationships with stakeholders and the community

  • Excellent verbal and written communication skills

  • Demonstrated success with content creation

  • Relevant years of state service

    Highly Desired Competencies:

  • Bilingual-English/Spanish

Conditions of Employment:

The successful candidate in this position must be willing and available to submit to the following conditions:

  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation as to why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

  • Pass Background Check (this can include employment verification and employee file checks).

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact bryan.stephen@state.co.us (lisa.bacon@state.co.us)

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

  • Medical and dental health plans

  • Employer supplemented Health Savings Account

  • Paid life insurance

  • Short- and long-term disability coverage

  • 11 paid holidays per year plus vacation and sick leave

  • BenefitHub state employee discount program

  • Employee Wellness program MotivateMe

  • Excellent work-life programs, such as flexible schedules, training and more

  • Remote work arrangements for eligible positions

    *Some positions may qualify for the Public Service Loan Forgiveness Program. For more

    information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

    Our Values:

    We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

    Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

    We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

    Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

    We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

    Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

    We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

    ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

    THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER

    Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Provide an example that demonstrates the relevant experience, education, and/or specialized training that prepared you for the role of Outreach Coordinator for the State of Colorado's Behavioral Health Administration.

02

Tell us why implementing belonging, inclusion, and/or accessibility efforts as related to community outreach is important to you.

03

This position has a minimum qualification of two (2) years of professional experience working in the field of marketing and communications. Unless you are using the education substitution for this requirement, please tell us where this experience is listed on your application (example, X years at ABC Company). Do not type "see application" or "see resume." If using the education substitution you MUST attach unofficial transcripts to your application.

04

If you are a current or former State of Colorado employee, please list your Employee Identification Number (begins with 997). Please provide the following for each state job worked: department, job title, dates worked. If not applicable please type N/A.

05

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. If not applicable please type N/A.

06

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

  • This information is available to me and I have read this information.

  • I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

    07

    Were you referred by a CDHS employee? If yes, what is their name?

    08

    If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).

    Required Question

Agency

State of Colorado

Address

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Website

https://careers.colorado.gov/

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