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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Individual will perform technical project management functions in the GSD NOC on U.S. Government owned networks. Work location is Denver, CO. The position will support the 2nd shift (2 pm – 10 pm M – F) and require an active Government security clearance or successful pre-screen evaluation to obtain a security clearance.

Location

Work Location: Denver, CO

The Main Responsibilities

• Provide advanced technical guidance and support to NOC technicians, provides complex Tier III technical assistance

• Network optimization activities to restructure traffic to allow for growth capacity via network grooms

• Conduct new technology enhancements to the network with hardware and software regression and compliance, lab testing of specific applications

• Analyze network performance, recommend improvement strategy and implement specific stabilization changes

• Participate in contingency planning efforts to safeguard traffic through alt-routing measures, deploying and configuring temporary network equipment

• Perform network audits of the fiber backbone and circuits

• Vendor management engagement, analysis of complex troubles and outages, recommend fix actions, participate in vendor TAC review cases, equipment failure tracking and trending, prepare feature enhancement recommendations to vendor, assist on-site vendor engineers through local login to various equipment and troubleshooting

• Conduct and schedule software upgrades, network back-ups and node restorations, circuit provisioning and network augmentations

• Manage DCN network and provide technical guidance on EMS platforms

• Test & Acceptance management of new network equipment – includes creation of new templates, ensuring equipment and EDP design documentation are accurate, performing out-of-box failure testing and analysis, certify final release for service activation and equipment additions

• Perform customer testing and fault isolation for new service turn-ups

• Identify and help arrange content specific training from vendors

• Provides technical guidance and support to NOC staff

• Train, develop and coach NOC technicians, and assess staff technical development.

• Analyze and assess new project requirements and develop/implement processes and procedures in support of requirements

• Collaborates closely with customer Program Offices and Management

What We Look For in a Candidate

• Minimum of 8+ years’ experience with four-fiber BLSR and UPSR architecture for long-haul DWDM networks that include OSC, EDFA & Raman amplification

• Extensive OTN knowledge and directly applicable experience

• Experience with SNC circuits

• DCN with sub-netting experience

• Strong familiarity with G.8032 Ethernet ring architecture and fundamentals, Ethernet services (E-Line, E-LAN, E-Tree)

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$87,117 - $116,156 in these states: CO

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336012

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/28/2025