Job Information
Adobe Inc. Director, Network Engineering in Denver, Colorado
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity Adobe is seeking an experienced Director to lead the global Network Engineering organization, which spans multiple teams and is comprised of subordinate leaders, architects, and senior engineers. This exciting leader will identify, prioritize, and drive key pivotal initiatives, and continue building an impactful team, collaborate effectively with internal customers and provide strategic vision to help Adobe scale, standardize, and optimize its public and private cloud networking services.
What You'll Do
Develop and maintain strong partner relationships with internal customer teams while continually striving to understand their needs and empathize with their challenges
Continue advancing a department-wide transformation from legacy IT to value service provider, with an emphasis on commercializing the Network Engineering service catalog
Accurately forecast and lead a multi-million dollar annual department budget funding all aspects of Adobe's networking infrastructure and related services
Publish technical roadmaps in collaboration with subordinate leaders and architects to ensure solutions remain current and meet availability, capacity, and performance expectations
Establish, communicate, and manage clear department goals and priorities (OKRs)
Develop, maintain, and empower a successful, globally team through effective recruiting, mentoring, training, and empowerment
Regularly evaluate department technical and procedural paradigms to ensure they're aligned with service delivery objectives, internal customer expectations, and sustainability
Promote a culture of operational excellence by advising improvements to tooling and processes and encouraging clarity and accountability
Remain apprised of industry networking and service delivery standard methodologies, as well as the competitive vendor landscape, to ensure networking services are second to none
Recognize risks / blockers and work purposefully to engage with the right partners to identify solutions or workarounds
Work closely with program management resources to regularly and proactively communicate needs & requirements, lead delivery expectations, and maintain customer alignment
What You Need to Succeed
MBA or related business degree strongly preferred
10-15 years of experience managing large, global diverse network engineering teams (or a closely related field) with at least 5 years spent managing manager
Strong background in network engineering fundamentals, technologies, and best practices
Experience with Agile development: Scrum or other iterative methodologies
An eagerness and tenacity to influence others to achieve goals and perform at a high level
Confidence to tackle the unknown, challenge assertions, mediate disputes, hold stakeholders accountable, and manage leadership / customer expectations proactively
Ability to deftly shift focus as objectives and priorities change, including realigning program teams accordingly
Strong organizational skills, a keen attention to detail, and the ability to coordinate, prioritize, and manage multiple complex activities
Proficient at breaking down complex problems into manageable, delegable components
Proven ability to manage geograp ically distributed, multinational teams
Excellent written and verbal communication skills
Experience with ServiceNow (or similar ITSM suite) and strong familiarity with ITIL concepts
Experience with JIRA (or similar project management tools)