Job Information
T-Mobile USA, Inc. Commercial Marketing Manager - Fiber Customer Migrations in Denver, Colorado
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employe T-Mobile is a hybrid work environment. All employees must report into an office three (3) days per week.
Job Overview The Commercial Marketing Manager is responsible for developing and implementing strategies focused on migrating Fiber Internet customers from multiple partners to the T-Mobile Fiber experience, as well as managing the Fiber Internet customer lifecycle. Requires competency across pricing strategy, marketing strategy, competitive insights, business management, financial acumen, relationship building & influencing, go-to-market planning and cross-functional leadership. The Commercial Marketing Manager will work with multiple internal and external groups such as Finance, Market Intelligence, Product, Marketing, Program Management and Operations to define and execute strategic vision. This is a great opportunity for a strategic, analytical, and financial minded professional to identify new solutions, build business cases to drive strategic decisions, and carry out projects in a large supported environment.
Job Responsibilities: Execute customer migration plans partnering with pricing, finance, operations, supply chain, marketing, product management, analytics, consumer insights, and more. The role requires strong cross functional partnership across the enterprise to ensure flawless execution of the customer migration experience. Model business impacts and develop business cases for strategic initiatives, including price plan and feature recommendations. Collaborate with marketing partners to develop marketing journeys and communications based on customer segments. Responsible for identifying targeted opportunities based on segmentation of the customer base, competitive landscape, business performance and customer experience. Provides strategic recommendation on offers and programs to retain customers. Collaborate closely with Finance and planning teams to drive successful steering of quarterly subscriber and revenue outcomes. Assist with the development and implementation of quarterly marketing plans. Requires extensive planning management including analysis of customer insight and business performance, development of promotional offers and brand value proposition and performance management in quarter. Develop succinct narratives for leadership showcasing data-driven, customer-centric strategic recommendations.
Education: Bachelor's Degree (Required), Master's/Advanced Degree (Preferred)
Work Experience: 4-7 years Marketing experience in one or more of the following categories: Fiber Internet, software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods. Analyzing customer, business, and industry data to drive business performance Business c Comfort with ambiguity and a dynamic work environment
Knowledge, Skills and Abilities: Knowledge of financial drivers, experience in leading return on investment objectives, ability to develop high level financial models and review quarterly forecasts and budgets. Ability to lead planning cycle in fast paced and highly competitive industry with collaborative approach. Experience in defining and leading marketing strategies. Strong communications skills by presentation, written and verbal methods; ability to synthesize large amounts of information into a cohesive story Strong understanding of voice and data services and products. Ability to influence, lead and coach cross functional teams and champion new concepts and ideas. Experience in efining and executing go-to-market strategies.
#LI-Corporate * At least 18 years of age * Legally authorized to work in the United States
Travel: Travel Required (Yes/No):
DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No
Base Pay Range: $84,200 - $151,900 Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate... For full info follow application link.
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