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Amazon Corporate LLC Cloud Technical Account Manager in Denver, Colorado

Job summaryWould you like to join one of the fastest-growing organizations within AmazonWeb Services (AWS) and help customers of all industries and sizes gain thebest value and service from AWS? AWS Enterprise Support, Technical AccountManagers (TAM) support our customers' creative and transformative spiritof innovation across all technologies, including Compute, Storage,Database, Big Data, Application-level Services, Networking,Serverless, Deployment, Security and more. This is not a sales role, butrather an opportunity to be the principal technical advisor and 'voice ofthe customer' to organizations ranging from start-ups to Fortune 500enterpriseAs a TAM, you will help craft and execute strategies to drive ourcustomers' adoption and use of AWS services, including EC2, S3,DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and manymore. Your technical acumen and customer-facing skills will enable you toeffectively represent AWS within a customer's environment, and drivediscussions with senior leadership regarding incidents, trade-offs,support andYou will provide advocacy and strategic technical guidance to help plan andbuild solutions using best practices, and proactively keep your customers'AWS environments operationally healthy. The close relationships developed withyour customers will allow you to understand their business/operational needsand technical challenges, and help them achieve the greatest value from AWS.This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. Ifyou wish to be at the forefront of innovation, come join us!About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering ourculture of inclusion. We have ten employee-led affinity groups, reaching40,000 employees in over 190 chapters globally. We have innovative benefitofferings, and host annual and ongoing learning experiences, including ourConversations on Race and Ethnicity (CORE) and AmazeCon (genderdiversity) conferences. Amazon's culture of inclusion is reinforced withinour 16 Leadership Principles, which remind team members to seek diverseperspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn't about how manyhours you spend at home or at work; it's about the flow you establish thatbrings energy to both parts of your life. We believe striking the rightbalance between your personal and professional life is critical to life-longhappiness and fulfillment. We offer flexibility in working hours and encourageyou to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix ofexperience levels and tenures, and we're building an environment thatcelebrates knowledge sharing and mentorship. We care about your career growthand strive to assign projects based on what will help each team member developinto a better-rounded professional and enable them to take on more complextasks in the future.* Bachelor's Degree in Computer Science, Math, or related discipline,and 3+ years of equivalent work experience or 5+ years of related workexperien* 3+ years of technical engineering experience* 3+ years of experience with operational parameters and troubleshooting fortwo (2) of the following: Compute / Storage / Networking / CDN /Databases / DevOps / Big Data and Analytics / Security / ApplicationsDevelopment in a distributed systems environment* Internal enterprise or external customer-facing experience as a technicallead* Experience in Informational Technology operations* Professional oral and written communication skills, presenting to anaudience containing one or more executive team member(s)* Development in a distributed systems environment* Experience in Informational Technology operations* Experience in a 24x7 operational services or support environment* Experience wit