Job Information
University of Colorado Business Operations Professional in Denver, Colorado
Business Operations Professional
Description
Who We Are:
Position Summary:
Where You Will Work:
Diversity and Equity:
Duties & Responsibilities:
Business Operations Support
Manage in-office, ES department business needs which include:
Processing of USPS mail and incoming packages.
Act as Fire Marshall.
Assist with onboarding and off boarding employees, which includes following department processes to support tasks such as I-9 processing.
Maintain ES conference rooms and assists onsite staff with supplies and maintenance requests as needed.
Assist with additional office management and administrative tasks, as needed
Maintain documentation in Records Room; scanning and purging documents
Provide communications to department staff as needed.
Process Public Service Loan Forgiveness forms.
Review and assign Benefits and Leave customer support tickets through Cherwell, as needed.
Process FAMLI administrative tasks to support Leave team.
Distribute voice messages, faxes, e-mails, and mail sent to Employee Services.
Respond to external customers' basic questions such as due dates for payroll processing or submission of forms, and navigation of the department website.
Support data cleanup efforts by running reports and through HCM data entry.
Update employee addresses in HCM.
Assist with the university's FAMLI notification process.
Work closely with other Business Operations Team members to support ES department projects and initiatives
Collaborate with appropriate employees to create meeting agendas, attend meetings, and take meeting notes when needed.
Coordinate specific meeting and event arrangements and logistics for the department. Meetings could include, but are not limited to:
HCM Community meetings.
Professional Development/Employee Recognition Events.
Employee Services All-Staff Meetings.
Assist with the university's retiree and arrears billing processes.
Coordinate and update the ES SharePoint page, as needed.
Coordinate and participate in department employee engagement efforts, planning large-scale events, managing recurring email correspondences, and communicating through the Microsoft Teams channel.
Content Management System (OnBase) Support
Act as the liaison between the Business Operations team and the Business Systems team.
Upload, review, and index documents.
Perform daily, weekly, and monthly tasks monitoring several ES OnBase processes.
Research microfiche requests.
Support ES projects in testing processes, scanning documents, indexing, exporting, etc.
What We Offer:
Salary: $55,200-$56,500
Benefits:
No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
4 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=https://advantage.cu.edu/) .
Qualifications:
Minimum Qualifications:
Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.
Bachelor's degree from an accredited institution of higher education or equivalent professional experience. (The educational requirement may be substituted by professional experience on a year-for-year basis).
One (1) year of experience in general office responsibilities and procedures, which may include the use of software systems.
Preferred Qualifications:
Two (2) years of equivalent experience as stated above.
Experience with customer service ticketing software and records management software.
Knowledge, Skills, and Abilities:
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Computer skills, including the ability to use Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook) and to learn and experiment with new software and systems.
Knowledge of customer service priorities and ability to use tools and techniques for maintaining an environment where all understand and are committed to providing excellent service to internal and external customers.
Knowledge of effective communication concepts, tools, and techniques.
Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct.
Knowledge of principles and practices of basic office management and organization.
Knowledge of leadership and management standard processes
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Ability to understand the importance of creating and maintaining an environment that cultivates diversity and inclusivity; providing equal opportunities for employees and enabling them to contribute their full potential to CU.
Ability to demonstrate ethical behavior in diverse situations.
Ability to develop new insights and initiatives that improve the performance of the organization.
Ability to communicate effectively both orally and in writing, to maintain confidentiality in daily operations, and to conduct daily duties professionally.
Ability to work independently and to handle multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.
Ability to establish and maintain positive relationships while ensuring confidentiality.
Skilled in delivering a high level of commitment to customer service.
Skilled in and the ability to use Microsoft Office programs.
Ability to work well independently, be self-directed, and collaborate as part of a team.
General understanding of the University of Colorado, including its organizational structure.
Familiarity with University systems and procedures, specifically related to ES functional areas.
How to Apply:
A cover letter identifying the job specific minimum qualifications you possess
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
When to Apply:
5/31/2024
Sponsorship Statement:
Background Check Statement:
ADA Statement:
Knowledge of customer service priorities and ability to use tools and techniques for maintaining an environment where all understand and are committed to providing excellent service to internal and external customers.
Knowledge of effective communication concepts, tools, and techniques.
Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct.
Knowledge of principles and practices of basic office management and organization.
Knowledge of leadership and management standard processes
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Ability to understand the importance of creating and maintaining an environment that cultivates diversity and inclusivity; providing equal opportunities for employees and enabling them to contribute their full potential to CU.
Ability to demonstrate ethical behavior in diverse situations.
Ability to develop new insights and initiatives that improve the performance of the organization.
Ability to communicate effectively both orally and in writing, to maintain confidentiality in daily operations, and to conduct daily duties professionally.
Ability to work independently and to handle multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.
Ability to establish and maintain positive relationships while ensuring confidentiality.
Skilled in delivering a high level of commitment to customer service.
Skilled in and the ability to use Microsoft Office programs.
Ability to work well independently, be self-directed, and collaborate as part of a team.
General understanding of the University of Colorado, including its organizational structure.
Familiarity with University systems and procedures, specifically related to ES functional areas.
How to Apply:
A cover letter identifying the job specific minimum qualifications you possess
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
When to Apply:
5/31/2024
Sponsorship Statement:
Background Check Statement:
ADA Statement:
Knowledge of customer service priorities and ability to use tools and techniques for maintaining an environment where all understand and are committed to providing excellent service to internal and external customers.
Knowledge of effective communication concepts, tools, and techniques.
Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct.
Knowledge of principles and practices of basic office management and organization.
Knowledge of leadership and management standard processes
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Ability to understand the importance of creating and maintaining an environment that cultivates diversity and inclusivity; providing equal opportunities for employees and enabling them to contribute their full potential to CU.
Ability to demonstrate ethical behavior in diverse situations.
Ability to develop new insights and initiatives that improve the performance of the organization.
Ability to communicate effectively both orally and in writing, to maintain confidentiality in daily operations, and to conduct daily duties professionally.
Ability to work independently and to handle multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.
Ability to establish and maintain positive relationships while ensuring confidentiality.
Skilled in delivering a high level of commitment to customer service.
Skilled in and the ability to use Microsoft Office programs.
Ability to work well independently, be self-directed, and collaborate as part of a team.
General understanding of the University of Colorado, including its organizational structure.
Familiarity with University systems and procedures, specifically related to ES functional areas.
How to Apply:
A cover letter identifying the job specific minimum qualifications you possess
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
When to Apply:
5/31/2024
Sponsorship Statement:
Background Check Statement:
ADA Statement:
Job Category
Primary Location
Schedule
Posting Date
Unposting Date
To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=33716&lang=en (https://apptrkr.com/5282043)
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Business Operations Professional - 33716 University Staff
System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty. Learn more about CU System Administration (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=https://www.cu.edu/cu-careers/cu-system) . Employee Services provides the CU community with excellent services from recruitment to retirement. This office provides technical expertise while administering benefits, professional development, payroll, individual tax management, and strategic HR programs. The functional areas of Employee Services include Payroll, Technologies, Benefits, Retirement, Financial Education, Learning and Development, International Tax and Human Resources.
The Business Operations Professional is a member of the Employee Services (ES) Department within the System Administration Office at 1800 Grant Street in Denver. This customer-facing position is responsible for a broad range of professional-level tasks and administrative duties in support of ES projects, initiatives, events, and to the centralized functions in support of the payroll, benefits, operations, leave (FAMLI), communications, and human resources teams. This multi-faceted position works closely with numerous internal and external constituents and is required to demonstrate professional customer service while assisting, informing, and directing customers to appropriate resources. The Business Operations Professional acts independently and exercises initiative to achieve goals and objectives. This role must possess a strong ability to learn components of PeopleSoft HCM (human capital management) system, the department ticketing system, and the functionality of OnBase, our content management system. This position reports to the Business Operations Manager and is exempt from the State of Colorado Classified Staff system.
This hybrid position will be required to be onsite three days per week at our 1800 Grant Street Office in Denver.
The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.
Duties and responsibilities of the position include, but are not limited to:
The anticipated hiring range has been established at . CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees. With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness. Additional taxable fringe benefits may be available. For more information on benefits programs, please review our Comprehensive Benefits Guide (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=https://www.cu.edu/node/183087) . Access our Total Compensation Calculator (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=https://www.cu.edu/node/153125) to see what your total rewards could be at CU. (This position is a University Staff position)
To be successful in this position, employees will need to know the following:
For full consideration, please attach the following as separate documents to your application: Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.
For full consideration completed applications must be submitted by . Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.
We are unable to sponsor applicants for work visas for this position.
The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: https://apptrkr.com/get_redirect.php?id=5282043&targetURL=Computer skills, including the ability to use Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook) and to learn and experiment with new software and systems.
For full consideration, please attach the following as separate documents to your application: Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.
For full consideration completed applications must be submitted by . Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.
We are unable to sponsor applicants for work visas for this position.
The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: https://apptrkr.com/get_redirect.php?id=5282043&targetURL=the ability to use Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook) and to learn and experiment with new software and systems.
For full consideration, please attach the following as separate documents to your application: Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.
For full consideration completed applications must be submitted by . Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.
We are unable to sponsor applicants for work visas for this position.
The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=systemhr@cu.edu) .
Application Materials Required: Cover Letter, Resume/CV : Business Services : Denver Department: S0001 -- System Administration - 51000 - Employee Services : Full-time : May 23, 2024 : Ongoing Posting Contact Name: systemhr.recruiting@cu.edu (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=systemhr.recruiting@cu.edu) Posting Contact Email: systemhr.recruiting@cu.edu (https://apptrkr.com/get_redirect.php?id=5282043&targetURL=systemhr.recruiting@cu.edu) Position Number: 00822993jeid-7509df1ea5a30c438ede95db6b3e8630
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.