Campus Pride Jobs

Join Choptank Electric Cooperative as a Full-Time Member Service Specialist and elevate your career in a dynamic environment. This onsite position in Denton, Maryland, offers you the opportunity to engage directly with our valued members, addressing their needs and providing innovative solutions to enhance their experience. As a key player in our member-focused team, you'll enjoy a flexible and energetic work culture that promotes high performance and integrity. With a competitive pay range, your contributions will be recognized and rewarded.

Embrace the chance to be a problem solver within a cooperative that prioritizes safety and community engagement, making a real difference in the lives of our members. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Short-Term Disability, and Long-Term Disability. Take the next step in your professional journey and apply today!

Hello, we're Choptank Electric Cooperative

Choptank Electric and Choptank Fiber exist to provide reliable and cost-effective services that improve the quality of life for our communities.

What does a Member Service Specialist do?

As a new Member Service Specialist at Choptank Electric Cooperative, you can expect a dynamic and engaging workday focused on serving our members' needs. Your daily responsibilities will include answering member inquiries, processing account changes, and resolving service issues with a problem-solving mindset. You will engage with members through various communication channels, ensuring they receive timely and accurate information.

Each day will also involve collaborating with team members to enhance service delivery and innovate new solutions that improve member satisfaction. Emphasis on safety and professionalism will guide your interactions and tasks. Your expected schedule will be Monday through Friday, allowing for a balanced work-life experience.

Join us in fostering a member-focused culture where your contributions will play a vital role in our cooperative's success.

Requirements for this Member Service Specialist job

To thrive as a Member Service Specialist at Choptank Electric Cooperative, you will need a unique blend of skills and interpersonal attributes. Maintaining complete confidentiality is paramount in performing your duties responsibly. You should possess considerable skill in effectively engaging with a diverse range of individuals, even under challenging circumstances. Strong written and oral communication skills will enable you to project a professional image while addressing member inquiries.

Furthermore, your ability to build and maintain good working relationships with fellow employees will foster a collaborative team environment. Proficiency in quickly entering data while speaking with members over the phone is crucial for efficient service delivery. Lastly, you should be able to direct activities and motivate others, further enhancing our member-focused approach. These skills will empower you to make a meaningful impact within our cooperative.

Knowledge and skills required for the position are:

• Be able to maintain complete confidentiality in the performance of duties and responsibilities of the job.
• Have considerable skill in effectively dealing with a variety of people under different and sometimes difficult circumstances.
• Have good written and oral communication skills and project a professional image.
• Be able to communicate with and develop good working relationships with fellow employees.
• Have ability to simultaneously enter data while speaking with member over the telephone.
• Be able to direct activities and motivate others.

Make your move

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://choptankelectric.applicantpro.com/jobs/3497885-585810.html