Job Information
ServiceNow, Inc. Advisory Solution Consultant in Delhi NCR, India
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer and how our Partner can transform entire industries using ServiceNow as a backbone for their solutions or offerings
Evangelize our Global Solution Framework message to our partners while conceptualizing, creating and building joint solutions/offerings to monetize their intellectual property and/or domain expertise
Expand beyond technology or HRM frameworks and into Enterprise level frameworks such as APQC and Industry specific operating models (i.e eTOM) to cover the full breadth of Enterprise needs
Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers
Staying current on product developments/releases to provide guidance to Partners
Forging trusted advisor relationships at the top levels at the Partner account
Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved
Coordinate with Partner leadership on sales and delivery enablement around created solutions
Participate or lead awareness and enablement activities to spread Partner solutions to our internal sales teams
Participate in and deliver Business Reviews with aligned account teams
Provide mentoring and training to peers and other colleagues within our organization.
Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.
Provide oversight on, and ensure successful completion of Partner initiatives identified in joint business plans
Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements
Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members
Travel for Partner, Customer, and Organizational activities
To be successful in this role you have:
7+ years of Pre-Sales Solution Consulting experience.( ServiceNow Experience preferred)
Undergraduate degree in Commerce, Computer Science, Engineering etc.
Working knowledge of modern web technologies and cloud computing
Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals
Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
Sharp business judgment, ability to see "big picture" and to prioritize
Executive presence, strong verbal and written communication
Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CXO’s)
Experience in any of the key subject areas, with a demonstrated history delivering consulting services across the following:
Enterprise Architecture (Strategy, Planning, Standards)
Service Management
AI Operations and Cloud Computing
DevOps
Security and Operations
Integrated Risk Management
Human Capital Management
Financial Management
User Experience
Customer Engagement and Loyalty
FD21
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .
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