Job Information
Walgreens Director of Contract Development and PBM Account Management in DEERFIELD, Illinois
Job Description:
Job Summary:
Assists with developing the contracting and pricing strategy for respective book of business. Accountable for creating the deal story (e.g., how the deal impacts other books of business) and ensures alignment of deal with Segment strategy. Collaborates cross functionally with Sales, Finance, and Pricing colleagues to develop joint account plans that maximize profitability for the customers and segments assigned. Develops knowledge of the accounts assigned including an understanding of account issues, strategies, contract language and actual performance and business metrics.
Job Responsibilities:
Partners with Sales colleagues and participates in the joint account planning process and management activities for assigned customer segments and accounts.
Collaborates cross functionally with Sales, Finance and Pricing colleagues to develop, analyze and implement strategic account plans that maximize account profitability for his or her assigned customer segments and accounts. Collaborates with Pricing team to incorporate impact of strategies and pricing decisions into financial forecasts. Utilizes specific account knowledge and understanding of contractual terms and actual performance to assist Sales partners in developing and enhancing account strategies, pricing and contract language.
Develops and manages account proposals related to products and services for assigned customer segments and accounts. Accountable for knowledge and understanding of the competitive landscape, customer issues and business strategies that affect assigned accounts and contracts.
Acts as the subject matter expert on departmental data, business metrics and operational processes.
Ensures that contract terms and conditions reflect pricing parameters of approved account proposals.
Consults with legal as needed to draft specific contract language that meets business objectives.
Negotiates large contracts and books of business.
Collaborates with the Sales team in contract negotiations as needed.
Develops proposals that comply with Divisional goals and objective as well as Corporate policies and procedures. Provides direction on the methodology and approach to evaluate proposals. Ensures that the analytical framework for proposal development is consistent with company standards and ensures that action oriented data is available for decision makers.
Collaborates with Sales colleagues in the review and approval process for specific account proposals. Ensures account proposals, models and pricing are accurate and completed in accordance with defined service levels in order to meet internal and external customer timelines.
Presents proposals, benchmarks and strategy to governing committees as needed. Actively participates in discussions and answers questions regarding specific accounts and proposals.
Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and inspires employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Job ID: 1524494BR
Title: Director of Contract Development and PBM Account Management
Company Indicator: Walgreens
Employment Type:
Job Function: Business Development/Planning
Full Store Address: 108 WILMOT ROAD,DEERFIELD,IL 60015
Full District Office Address: 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y
External Basic Qualifications:
Bachelor’s degree and at least 6 years of experience in a combination of Contracting, Finance, Account Management, or Corporate Strategy OR High School Diploma/GED and at least 9 years of experience in a combination of Contracting, Finance, Account Management, or Corporate Strategy.
Experience evaluating information to determine compliance with standards, laws, and regulations.
Experience creating process maps for large complex matrix process improvement projects.
At least 3 years of experience manipulating complex data sets.
Experience building and maintaining relationships within a matrixed team.
Experience analyzing data to identify issues, trends, exceptions that results in improvement and finds solutions.
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Experience developing strategic initiatives which align with business goals and budget.
Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
At least 5 years of experience contributing to financial decisions in the workplace.
At least 5 years of direct leadership, indirect leadership and/or cross-functional team leadership.
Willing to travel up to 25% of the time for business purposes (within state and out of state).
Preferred Qualifications:
Master Degree/MBA
Experience in pharmacy industry in areas such as Retail, PBM, Managed Care, Mail Service, and Specialty Pharmacy.
We will consider employment of qualified applicants with arrest and conviction records.
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