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Robert Half Help Desk Support II US in Deerfield Beach, Florida

Description Help Desk Analysts who love to work in an innovative and fast-paced environment will be interested in Robert Half's new job opening. We're looking for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. This Help Desk Analyst role is based in the Deerfield Beach, Florida area and is a long-term contract / temporary opportunity.

Major responsibilities

  • Independently investigate and implement solutions to technical issues

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Spot recurring technical issues and deploy solutions to address the root of the problems Requirements - Comprehensive knowledge of navigating basic office equipment and protocols

  • Demonstrated knowledge of user administration and bug fixing in a client server environment

  • Familiarity with basic networking concepts

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Prior experience with IT support ticketing systems

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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