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Rural King - Store 38 Recovery Associate in Decatur, Indiana

The purpose of the Recovery Associate is to uphold the store's general look and arrangement. Theprimary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintainingwell-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally,delivering exceptional customer service is also a vital aspect of this role.

What Youll do Greet customers within a ten-foot radius, creating a welcoming atmosphere. Assist customers in making informed purchase decisions. Provide unwavering high-quality customer service to ensure an enjoyable shopping experience. Organize, restock, and arrange products for effective displays. Maintain an in-depth knowledge of all featured products and their specific store locations. Complete the daily department recovery process for your assigned departments. Maintain the departments cleanliness and organization, including wiping down shelves andsweeping beneath them. Adhere to Indoor Merchandising Guide standards specific to the relevant department. Ensure bathrooms are consistently clean and well-maintained. Demonstrate a strong understanding of safety protocols and optimal techniques for handlingmaterials. Use general office equipment such as telephone, copy machine, fax machine, calculator,computer. Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. Participate in cross-training for flexibility in various departments and responsibilities. Actively participate in learning initiatives offered such as training programs, workshops, andwebinars. Leverage these opportunities to acquire new knowledge, refine existing skills, andstay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assistingwith inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural Kings Values: People First, Integrity, Attitude,Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned.

Essential Qualities for Success Ability to interact with the team in a fast-paced environment, remaining flexible, proactive,resourceful, and efficient. Ability to work independently without supervision. Comfortable navigating computer systems and software to assist customers or manageactivities. Excellent verbal and written interpersonal and communication skills. Excellent customer service skills.

Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 poundsintermittently. Ability to use a ladder and/or pallet jack. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities.

Supervisory Responsibilities No

Reasonable accommodations may be made to enable individuals with disabilities to performessential job functions.

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