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MyFlorida SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60035023 in DAYTONA BEACH, Florida

SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60035023

Date: Sep 5, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 836960

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60035023

Pay Plan: Career Service

Position Number: 60035023

Salary: $1598.53 Biweekly

Posting Closing Date: 09/19/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Senior Human Services Program Specialist

Housed Anywhere in the Region

Quality Assurance

DESCRIPTION

This is highly responsible and professional work which includes the assessment of training needs, development, coordination, and presentation of professional training program activities, and assistance in the administration or monitoring and technical assistance activities developed to assure program consistency and uniformity at the service area level for the Northeast Region, Program Office.

This position can be housed anywhere in the region.

DUTIES and RESPONSIBILITIES

Duties include but are not limited to the following:  

Plans, organizes and conducts in-service/policy update/pre-service training which is designed to provide an employee in Economic Self-Sufficiency the basic program knowledge required to administer a variety of programs.

Utilizes and develops supplemental material for core training packages by analyzing, evaluating, and understanding the skills, attitudes, background, abilities of the available program personnel and then selecting the most appropriate training delivery system. 

Designs supplemental training programs to meet specialized in-service training needs, including appropriate curricula and supportive material.   

Provides consultation, technical assistance, on-site visits, assistance in problem resolution, follow-up evaluation and training, etc. to Economic Self-Sufficiency supervisors and specialists.  

Provides assistance to the service area management staff in interpreting and implementing statewide policy and procedure.   

Assists in the implementation of the annual quality management and assurance plan in conjunction with other Economic Self-Sufficiency staff. 

Reviews case records for compliance with Disability Determination policy.  

Serves as a liaison between the Economic Self-Sufficiency Program Office and the Office of Education and Training. 

Participates in the region decision making process by recommending changes in region program policy to ensure conformity with statewide policy, procedures and guidelines established by the Secretary.

Performs other related duties as required.

Complies with and monitors compliance (when applicable) of the mandatory requirements in Section 215.422, F.S. and Chapter 3A-24 of the Florida Administrative Code.

EXAMPLES OF JOB CHARACTERISTICS

Provide Consultation and Advice to Others

Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

Assisting and Caring for Others

Providing assistance or personal care to others.

Establishing and Maintaining Relationships

Developing constructive and cooperative working relationships with others.

Judging Qualities of Things, Services, And/or People

Making judgments about or assessing the value, importance, or quality of things or people.

Communicating With Persons Outside Organization

Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Getting Information Needed to Do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

Analyzing Data or Information

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Monitor Processes, Material, Surroundings

Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

Identifying Objects, Actions, and Events

Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES, including utilization of equipment required for the position:

  • Knowledge of social, economic, rehabilitation or health care service objectives.

  • Knowledge of methods of compiling, organizing and analyzing data.

  • Ability to collect, analyze and produce data reports

  • Ability to develop manuals, policies, procedures, standards and rules.

  • Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes.

  • Ability to review and evaluate plans and programs.

  • Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.

  • Ability to establish and maintain liaison with other agencies.

  • Ability to plan, organize and coordinate work assignments.

  • Ability to communicate effectively.

    Ability to establish and maintain effective working relationships with others.      

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

DAYTONA BEACH, FL, US, 32118 JACKSONVILLE, FL, US, 32211 GAINESVILLE, FL, US, 32601 LAKE CITY, FL, US, 32025

Nearest Major Market:Daytona Beach

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