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Crossroads Hospice & Palliative Care Medical Records Clerk in Dayton, Ohio

Life is better with compassion!

Patients and families near the end of life should have a caregiver committed to the art, science, and skill of delivering compassion.

Death is a meaningful experience for patients and loved ones. We only have one chance to get it right.

Delivering compassion the right way is not easy; it takes skill, heart, commitment and structure to do it well.

We believe the effort is worth the challenge because nobody should die alone.

Organizations can do more, and this industry can be better. Crossroads exists because compassion should not be a transaction.

Everyone needs a business model. Compassionate teamwork is the engine that runs our organization. We believe challenges should not alter the heart of our organization, but instead, make us stronger as a team. We aren't compromising our promise. We believe in empowering our team to deliver compassion and build stronger connections in our community.

Look, we aren't blind to the challenges in this business. The work we do is fulfilling for us. To grow, listen, be heard, and be challenged as a team is standing up for the heart of our organization.

Position Qualifications:

  • Excellent verbal and written communication skills with working knowledge of medical terminology.

  • Minimum of 1 year of clerical experience, preferably in a medical setting.

  • Completion of 2 years of college in a related field preferred.

  • Experience in Medical Records Department preferred.

  • Ability to handle multiple tasks efficiently; work well with others.

  • Must exhibit or demonstrate the ability to learn computer skills related to required clinical software and electronic clinical record utilization.

  • Assists and consults with Bereavement Coordinator in preparation of bereavement file and other related bereavement issues.

  • Receives all clinical admission forms, distributes copies to appropriate personnel and incorporates originals in the open chart.

  • Maintains all medical records in a designated area according to agency policies and procedures.

  • Supervisory experience preferred.

  • Must have reliable, personal transportation, a valid driver's license, and the ability to safely and personally operate a vehicle


  • Be part of a team willing to grow, listen, be heard, and be challenged.

  • Health, Dental, Vision, 401k, PTO.

  • Set the industry bar for the standard of care.

  • Continuing Education Reimbursement.

  • Ability to grow into a variety of different roles inside our team and organization.

  • Competitive Industry pay.


  • Monday to Friday 8:30am - 5:00pm

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