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Job Description

Holland America Dawson Inn – Dawson, Yukon Territory CAD

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations. We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.

We’re looking for an amazing Maintenance professional to fill this role which is based in our Holland America Dawson Inn property. You will be a part of the team that maintains the overall workings of the hotel property which includes ensuring the facilities are clean and in good operating condition. You will provide reliability, dependability, and a positive attitude in a diverse environment as you support multiple departments, ensuring the safest and most enjoyable experience for our guests and team members alike.

Here’s a summary of what Holland America Line - Princess is looking for in its Facilities Maintenance Technician. Is this you?

Responsibilities:

• Performs preventative maintenance on building systems, plumbing, electrical, mechanical and control systems and related components; tests system competency and component devices and evaluates performance to remain compliant.

• Repairs and maintains a variety of facilities systems, components and structures; repairs building plumbing, low-voltage, and line voltage electric systems, door hardware, fire and life safety protection equipment/systems, sprinkler systems, sensors and related hardware and software; constructs and maintains indoor/outdoor facilities, fans, lights and related; conducts structural inspections for safety and compliance.

• Maintains induction and air handling units; cleans and inspects all equipment, completes filter changes, lubricates, maintains and services mechanical and refrigeration and/or cooling systems.

• Performs service and preventative maintenance on small-motorized equipment engines and carts; troubleshoots equipment problems and identifies when appropriate for external service provider to make repairs or perform warranty work.

• Identifies repair and maintenance projects requiring the assistance of contractors or vendors; participates in documenting challenges that require contractor repairs; monitors work of vendors or contractors.

• Responsible for paper and electronic recordkeeping related to preventative and corrective maintenance and repair, tracks and closes assigned work orders; may monitor work orders assigned to others and assist them in managing work orders. Maintains appropriate records & reports.

• Responds to emergencies to ensure that all facilities are protected and remain operational. Assists with tasks required in preparing to open and close lodges for winter operations, including winterization and snow and ice removal, systems and equipment checks and start-up operations as assigned.

• Operates carts and service vehicles; responsible for safe operation and reporting any observed maintenance needs or accidents.

• Knows and understands all safety procedures. Trains less-skilled staff on safety procedures related to lodge operations including working daily with management as well as seasonals to ensure the safety of the facility.

• Assists management to determine training needs for seasonal work team and assists in the training of less-skilled staff in facilities maintenance trades.

• Performs other duties as assigned.

Requirements:

• High School Diploma/GED or Equivalent Experience.

• Minimum of one year of facilities maintenance, construction, or repair experience in a commercial or industrial setting.

• You must have a valid driver’s license for the operation of a motor vehicle with a clean driving record. A Motor Vehicle Report (MVR) of the last three years will be requested.

• Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery.

• Must be able to travel up-to 10%

• Must be able to lift in excess of 50 pounds.

• Must be able to frequently bend, stand, kneel, climb ladders, reach below and above shoulders, and crawl.

• May need to stand for long periods of time.

• May be requested to work a different shift including working beyond normal business hours and/or on weekends occasionally to support business needs, projects, and/or operations.

• Successful completion of pre-employment background check.

• Must be eligible to work in Canada. Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Abilities, Knowledge and Skills:

• Working knowledge of computer programs to maintain logs, inventories and purchasing records; respond to service requests and emails; monitor and manage work orders.

• The ability to use and train others on a variety of tools and power equipment; plan and coordinate work; track and plan preventative maintenance work; maintain records and reports in computerized and written formats, compliant with regulatory requirements.

• The ability to effectively use email and automated calendaring systems; make arithmetic calculations quickly and accurately; learn and apply health and safety regulations; work independently with minimal supervision; understand and follow oral and written directions; optimize efficiencies provided by automated maintenance management and service request tools; work from blue prints, shop drawings and sketches; establish and maintain cooperative working relationships.

• Maintains a broad working knowledge of materials, systems and code requirements related to maintenance of facilities. You will need the knowledge of power and hand tools used in facilities maintenance; recordkeeping techniques and regulations, including use of automated record systems; OSHA workplace health and safety standards and procedures; use of computers to use automated recordkeeping tools, automated system controls, and email; customer service practices.

• The ability to clearly communicate, verbally and in writing, with all levels of employees, management, and customers.

• The ability to prioritize work while maintaining attention to details and time constraints, working independently or in a team environment

• The ability to support and comply with all company policies, procedures, guidelines, and safety standards, both at work and in housing (if applicable).

Benefits:

• Cruise and Travel Privileges for You and Your family​

• Health Benefits

• RRSP Plan eligible

• Employee Stock Purchase Plan

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ .

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com