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Administrative Associate II

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Administrative Associate II

Salary

$31,200.00 - $47,903.00 Annually

Location

Dare County, NC

Job Type

Permanent Full-Time

Job Number

23-14765

Department

Dept of Transportation

Division

Transit

Opening Date

11/20/2023

Closing Date

12/12/2023 11:59 PM Eastern

Job Class Title

Administrative Associate II

Position Number

60018767

Salary Grade

NC02

• Description

• Benefits

• Questions

Description of Work

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This position requires general knowledge of office practices and procedures to compile, review, verify, complete and record data for records and reports. Public contact is on a daily basis. Applicant must have excellent telephone etiquette and demonstrate professional customer service skills at all times. Duties involve working independently, problem solving, strong mathematic skills, establishing and updating of records and reports, generating and analysis of reports. Employee will perform all other duties as assigned. Employee must perform work in accordance with NCDOT workplace and safety policy.

DUTIES INCLUDE:

• Answering incoming calls and transferring to appropriate recipient

• Greeting and answering questions from the traveling public, giving information of ferry schedules and the surrounding areas

• Selling tickets and running reports for the passenger ferry during season

• Daily traffic validations

• Cleaning of restrooms in reception area

• Keeping storeroom stocked with supplies

This position works out of the HATTERAS OPERATION and will work 7 days on – 7 days

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• General knowledge of office procedures, methods and practices

• Skilled in using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.

• Experience in gathering and giving information and instructions.

• Skilled in working with people with courtesy and tact, utilizing customer service skills.

Additional Expectations:

Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

René Basnight – 252-423-5125 – srbasnight@ncdot.gov

NOTE: For temporary, contract or other supplemental staffing appointments:

There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your level of knowledge of office procedures, methods, and practices?

• None

• Limited

• Intermediate

• Advanced

  03

  Which of the following best describes your level of skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer?

• None

• Limited

• Intermediate

• Advanced

  04

  Which of the following best describes your level of experience in gathering and giving information and instructions?

• None

• Less than 1 year

• 1 – 2 Years

• 2 – 3 Years

• 3 or More Years

  05

  Which of the following best describes your level of skill in working with people with courtesy and tact, utilizing customer service skills?

• None

• Limited

• Intermediate

• Advanced

  Required Question

Agency

State of North Carolina

Address

NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

Website

http://www.oshr.nc.gov/jobs/index.html

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