Salesforce.com, Inc Senior Specialist, Learning Journey Curriculum Designer in Dallas, Texas
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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
*Our headcount and experience level demand is always changing as we grow; we may or may not have an immediate opening at your current level of experience at the time of your application.*
Love helping others thrive in their roles and have the best careers of their lives? Are you a passionate and experienced curriculum developer? Do you have a solid understanding of learning combined with practical experience building and implementing curriculum? Join the Global Sales Enablement Team as a Learning Journey Curriculum Designer! Our team is responsible for ensuring our Sales organizations are growing their skills and enabled to perform their job.
Your role as an experienced curriculum designer is responsible for: 1) helping design and automate role-based learning journeys, 2) developing the tools, templates, and training materials that help our Enablement team create better quality self-paced and instructor led learning experiences for all employees, and 3) bringing your expertise to a team of passionate enablers and sales/solutions professionals, working with them to build a comprehensive curricula.
You'll be working on:
Designing Learning Curriculum and Courses
Develop standards for the development and deployment of courses and curriculum for a variety of Professional roles (e.g., Account Executives, Solution Engineers, Sales Leaders, etc.).
Co-design with Subject Matter Experts to develop both in-person and e-learning courses against an ambitious competency matrix that covers soft skills, product skills, etc.
Use data and internal reviews to make recommendations for how to develop curricula goals.
Map role-based learning journeys from hire to retire.
Capture feedback from learners and stakeholders to continuously improve and update learning following defined maintenance and governance
Creating Tools, Templates and Checklists
Conduct needs assessment and review instructional design standards.
Review materials in current practice and external benchmarks.
Create and monitor formative assessments.
Build prototypes and refine with feedback from learners and stakeholders.
Create professional materials that are accessible and focused on the targeted outcomes.
Building Training Materials
Design and develop creative and interesting materials appropriate for a given course.
Select and use a variety of techniques to define and sequence the instructional content and strategies.
Design instruction that reflects an understanding of the diversity of learners and groups of learners.
Evaluate and assess instruction and its impact on learners and the business.
5-10 years of work experience in adult education, curriculum development or related field (education, professional training, etc.).
Portfolio of curriculum development
Experience integrating theory and practice to deliver pedagogically sound learning experiences
Experience translating complex concepts into an easy to understand and digestible format
Ability to thrive in a fast-paced environment
Adobe Captivate, Articulate Storyline, Adobe Creative Suite, and deep LMS experience
Masters degree in Instructional Design, Curriculum, Education or similar field
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