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Job Description- Commissioned Security Officer

Job Family

☐ Management

☐ Nursing

☐ Professional A (degreed non-clinical)

☐ Professional B (degreed clinical)

☒ Support Services A (non-degreed non-clinical)

☐ Support Services B (Non-degreed clinical)

☐ MedHealth Staff

☐ Health Connect

Job Title:

Commissioned (Armed) Security Officer

Reports To:

Chief of Police

Inclement Weather Status

☒ Required to report to work

☐ Not required to report to work

Job Summary

☒ Category A: Employee with no patient impact

☐ Category B: Employee with patient impact

☐ FLSA: Exempt

☐ FLSA: Non-exempt

Job Purpose:

Commissioned Security Officers provide for the security of patients, visitors, staff and property at Methodist Health System facilities. Officers serve as a visible deterrent to criminal activity, and may serve in both static and roving posts in and around the assigned facility. Officers identify security-related issues and recommend actions to address them. Additional duties include documenting observations and activities in well-written reports, using proper grammar, spelling and punctuation. Security officers assist staff with combative or aggressive patients, and use appropriate de-escalation techniques to stabilize volatile incidents and protect the public. Officers must be capable of using lawful and reasonable force, when necessary, to defend themselves and others. Successful officers must be able to multi-task and respond promptly and efficiently to calls for service and to address incidents that require security intervention. Security officers also respond to assist peace officers and other security personnel, when needed. Officers shall be capable of skillfully operating metal detector equipment, and in restricting the unauthorized entry of weapons or persons into secured areas of the facility.

Age Specific Care Considerations:

☐ Adults: 18+ years – 35 years

☐ Adults: 35+ years – 65 years

☐ Adults: 65+ years

☐ Children A: 18+ months – 3 years

☐ Children B: 3+ years – 5 years

☐ Children C: 5+ years – 12 years

☐ Children D: 12+ years – 18 years

☐ Infants: 0 – 18 months

☒ Not applicable (category A employee)

Education:

High school diploma or equivalent required.

Licenses and/or Certifications (Required and Preferred):

Texas Class C driver’s license and insurable prior to hire; Texas Private Security Board Level II certification required upon hiring; Texas Private Security Board Level III (Commissioned, Armed) Security Officer required within 60 days of hire; CPR certification within 60 days; Taser certification within 60 days. Officers must be able to maintain required certifications on an annual basis. Must be able to successfully complete a thorough psychological evaluation.

Related Work Experience and Other Skills:

Security-related work experience is preferred

Physical Demands and Work Environment:

Must be physically capable of standing and walking for long periods. Must be physically capable of using lawful and appropriate physical skills and abilities to defend themselves and others from unlawful aggression or resistance.

Job Roles (Recommend no more than 10 job duties.)

Duty 1: Complies with hospital policies and departmental directives

Duty 2: Provides protective escorts to employees, patients and visitors

Duty 3: Provides directional and wayfinding assistance

Duty 4: Evaluates situations and responds appropriately, using de-escalation techniques

Duty 5: Supports police, fire and life-safety activities in the assigned area of responsibility

Duty 6: Patrols campus, providing security-related assistance, observation, & reporting

Duty 7: Identifies and removes unauthorized persons from campus

Duty 8: Assists with access control and the locking and unlocking of doors

Duty 9: Greets others with respect, courtesy, and compassion

Duty 10: Subscribes to the values of Methodist Health System

Other duties as assigned.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.